Serco

Serco is a place where you can grow

Join a team of 12,000+ professionals across Asia Pacific (APAC) and experience a place of challenge, opportunity, and reward.

We offer lots of headroom for you to grow and flexible benefits to suit you in every stage of your life and career, including:

• Hybrid working arrangements
• Opportunities for career progression
• Supportive and inclusive team culture
• Access to professional development and training
• Government-backed long-term contracts

Make an impact at Serco

We're looking for a passionate Clinical Capability Quality Coordinator to support our Clinical Governance Unit. In this role, you’ll apply your clinical expertise to strengthen capability functions across our health-related contracts. You’ll be central to credentialing, onboarding, and compliance initiatives, promoting best practice and driving continuous improvement.

As a Clinical Capability Quality Coordinator in the Clinical Governance team, you’ll make a positive impact by:

• Supporting strategic objectives across the Health Hub and Clinical Governance Unit.
• Promoting adherence to clinical governance frameworks and compliance standards.
• Assisting with credentialing, onboarding, and compliance activities across contracts.
• Facilitating quality reviews and reporting on clinical governance metrics.
• Developing and delivering training on compliance systems and processes.
• Managing compliance waivers and contributing to contract deployment initiatives.

Serco is a place for you

To be successful in this role you’ll have:

• Tertiary qualifications in a health-related field and current AHPRA registration.
• Recent experience in data analysis, reporting, and quality assurance.
• Strong communication skills and the ability to work both independently and collaboratively.
• A detail-focused mindset with a proactive, solution-oriented approach.
• Familiarity with national Clinical Governance Frameworks and healthcare standards.
• Advanced skills in MS Office, particularly Excel and Word.

In joining us, you’ll be part of a highly supportive culture with trusted leaders that will help you achieve your goals. Here, you will appreciate a flexible approach to work-life that comes with working at a company with long-term government-backed contracts.

Are you ready to do important work that really matters?

At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.

We focus on serving Governments all over the globe. The work we do has touched the lives of millions in Australia, New Zealand, and Hong Kong, and offers unique opportunities to leverage your skills across our core capabilities in Health, Defence, Maritime, Justice, and Community Services.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability.

By joining Serco you’ll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.

Impact a better future at Serco.