Shopee

Our Marketing teams conceptualise and implement go-to-market activities to achieve increased usage and visibility. The Regional Marketing team is responsible for in-app campaign planning, product marketing, partnerships and content strategy to drive acquisition and engagement. The Regional Brand and Growth Marketing team covers all aspects of online and performance marketing, which involve tracking and measuring data to better reach our users. Our local marketing teams work closely with the regional teams to localise and adapt strategies to increase brand awareness and acquisition in each market. Browse our Marketing team openings to see how you can make an impact with us.

About the Team:

Under MKT, Engagement Ops is responsible for operational tasks from 2 projects:

• Live & Video programs (Content Central team)
• Affiliate programs (Affiliate team)

Job Description:

We are hiring a PIC to support daily operations for the project “Live & Video programs”. Key Responsibilities are:

• About visibility: set up visibility on admin Live & Video, coordinate and follow up campaign plans for visibility, work with external teams to prepare all needed materials, and ensure workflow on time and smoothly.
• About features: handle whitelist/blacklist features by request, review impact and preparation needed before action.
• Do pre- & post-site checks when a feature or event goes live to avoid errors or a bad user experience.
• Handle customers’ feedback through issue ticket from the Shopee Help Center
• Brainstorm for feature improvement and efficiency optimization
• Do other tasks assigned by the Team Lead

Requirements:

• Fresh Graduate or 1 year of experience.
• Detail-oriented, positive attitude, be flexible and adaptable
• Strong logical thinking and problem-solving skills
• Strong task management and execution abilities
• Strong communication skills in both written and verbal formats
• Have a ‘get-it-done’ entrepreneurial attitude
• Excellent command of English
• Advanced proficiency in Microsoft Excel, Google Sheets, and Google Slides

Please note that only shortlisted candidates will be contacted for the next steps within three weeks.