Pfizer

Job Summary:

The CHI Excellence Manager is responsible for enhancing the operational excellence of CHI (Commercial Health Insurance) projects by establishing seamless governance for the full lifecycle management of CHI projects and post-launch landing excellence. This role focuses on high-quality execution and risk management of CHI projects. The successful candidate must demonstrate a strong understanding of project management principles and the ability to collaborate effectively with internal and external stakeholders.

Responsibilities:

• Drive CHI Operation Excellence through Seamless Governance
  • Drive and coordinate cross-functional teams to develop, update and optimize CHI SOP and other governance documents. Ensure the governance frameworks are aligned with industry’s best practices and organizational objectives.
  • Analyze to identify inefficiencies, bottlenecks, and areas for improvement, and optimize project process to streamline operations and enhance overall project efficiency.
  • Provide insights and recommendations based on project execution data and industry trends.
  • Support key Market Access/Innovative Access strategy projects
• Ensure CHI Project Execution Excellence and maximize business impact on key projects
  • Implement the CHI project risk grading management system to achieve full lifecycle management of CHI SOP
  • Align risk management practices with CHI SOPs to ensure consistency and effectiveness, and collaborate with cross-functional teams on risk monitoring and response Mechanisms
  • Liaise with Third-Party Administrators (TPAs) to manage the execution and follow-up of CHI projects at post-launch stage
  • Monitor project milestones and deliverables and provide progress reports to internal stakeholders
  • Closely work with insurers towards innovative CHI projects by understanding industry best practices.

Education and Experience:

• 6+ years’ experience in insurance company, TPA or related department in MNC.
• Project Management Expertise: Strong understanding of project management principles and methodologies.
• Innovative Access Knowledge: Familiarity with innovative access strategies and market access initiatives.
• Analytical Abilities: Strong analytical skills to identify inefficiencies and drive process improvements.
• Demonstrated ability to work effectively across cultures and the agility to deliver results quickly in new and unfamiliar situations.
• Good understanding in social and commercial payer system and market dynamic.

Technical Skills Requirements:

• Communication and Impact – Excellent presentation and some influencing skill ability to interact with key decision maker internally and externally. Ability to use influencing skills to make advantage in listing and scheme designing.
• Program management – Excellent ability to review and use data to develop insights and support decisions
• Business development – Explore HQ and local insurance company resources to develop potential programs

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

Market Access

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