Ernst & Young

ServiceNow Developer with French

Location: Wrocław / Katowice

Hybrid model: 2 days office/3 days remote

Let us introduce you the job offer by EY GDS Poland – a member of the global integrated service delivery center network by EY.

EY GDS Poland, as part of EY's global service delivery network, is looking for an experienced Senior ServiceNow Developer with at least 3 years of hands-on experience in ServiceNow platform development, particularly in modules like ITSM, CMDB, or ITOM. You will work with global enterprise clients across industries, collaborating closely with architects and delivery teams to implement scalable ServiceNow solutions that address complex business challenges. Knowledge of French is required to support our international client engagements.

Your key responsibilities

• Develop and configure ServiceNow applications and modules, including ITSM, CMDB, and ITOM.
• Collaborate with solution architects and project teams to deliver ServiceNow solutions aligned with business and technical requirements.
• Implement integrations with external systems and contribute to enhancements and automations.
• Participate in workshops with stakeholders to provide recommendations for best possible solutions.
• Ensure code quality, performance, and adherence to development best practices.
• Prepare technical documentation, including configuration guides and user manuals.
• Support testing, deployment, and user acceptance phases.
• Contribute to knowledge sharing and internal capability building within the ServiceNow team.

Skills and attributes for success

• Solid experience in ServiceNow development, including scripting (JavaScript), Flow Designer and Service Catalog.
• Hands-on experience with various modules implementations.
• Familiarity with ITIL processes and Agile project delivery methodologies.
• Knowledge of integrations within ServiceNow.
• Experience with version control, clean code principles, and structured testing.
• Strong problem-solving skills and the ability to work collaboratively in cross-functional teams.
• Fluent in English and French, both written and spoken.

To qualify for the role, you must have

• Minimum 3 years of ServiceNow development experience and CSA certification.
• ServiceNow Certified Application Developer (CAD) and/or at least one Certified Implementation Specialist (CIS) are preferred.
• Bachelor's degree in IT, Computer Science, or related fields is preferred.

Ideally, you’ll also have

• Exposure to ServiceNow architecture or willingness to grow towards solution design roles.
• Proven experience with REST/SOAP integrations successfully delivered in client projects.
• Experience supporting project delivery in global, multilingual environments.

What we look for

We seek motivated ServiceNow professionals eager to deepen their technical skills, work on global projects, and contribute to high-quality delivery in diverse client environments. This role is ideal for someone looking to grow towards tech lead or architect roles in the future, while currently focusing on hands-on development and client-facing activities.

If you are passionate about ServiceNow, collaborative, and fluent in French, we encourage you to apply and join our dynamic team at EY GDS Poland.

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across ten locations – Argentina, China, Hungary, India, the Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

About EY

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

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