Summary
At Hyatt, we believe our guests select us because of our caring and attentive colleagues who are committed to providing exceptional service and meaningful experiences. The Steward Supervisor plays a vital role in maintaining a clean, safe, and organized back-of-house environment while overseeing the stewarding team in the absence of the Executive Steward.
This working supervisor position requires hands-on leadership and collaboration with the Food & Beverage team to ensure seamless event execution and proper handling of banquet equipment.
Responsibilities:
- Oversee the cleanliness and organization of all stewarding areas, including back halls and loading docks
- Supervise stewarding team members and provide support during peak periods and staffing gaps
- Maintain inventory of all banquet equipment and supplies; ensure accurate issuance and return based on function pull sheets prepared by Banquet Captains
- Ensure proper rotation and condition of banquet equipment to support event quality
- Perform daily sweeping, mopping, and general cleaning to maintain a safe and sanitary workspace
- Work closely with Banquets and Culinary teams to meet operational needs
- Uphold all procedures for safe food and beverage handling, cleaning, and chemical use
- Maintain a flexible work schedule, including evenings, weekends, and holidays as needed
Qualifications
- Excellent communication and interpersonal skills
- Ability to lead by example and foster a positive team environment
- Must be able to walk and stand throughout the entire shift
- Must be able to frequently lift, push, pull, and carry up to 50 lbs., and occasionally up to 75 lbs.
- Ability to bend, twist, squat, and reach overhead regularly
- Comfortable working with cleaning chemicals and detergents
- Must be able to perform repetitive hand and arm movements
- Bilingual in English and Spanish preferred
Full-Time Year-Round Colleague Benefits Include:
- Health, dental, and vision insurance after 30 days of employment
- 401(k) with company match
- 12 complimentary hotel nights per year at Hyatt properties worldwide
- Generous colleague and friends & family room rates
- Free colleague meals during shifts
- Employee Assistance Program (EAP)
- Up to $2,000 annually in wellness and education reimbursement
- Access to professional development programs and career growth opportunities
Our Values:
Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing
Equal Opportunity Employment:
Hyatt is an equal-opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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