Caesars Entertainment

JOIN A TEAM THAT GOES ALL-IN ON YOU

Caesars New Orleans Casino & Hotel is a destination property in the heart of the city, we are continually striving to attract the best talent to deliver extraordinary experiences for our guests. Are you ready to join a team that embraces a family culture, blazes the trail, and commits to delivering Family-Style Service at every turn? We want you to become an integral part of our vision to create spectacular worlds that immerse, inspire, and connect you. Become a part of our winning team and bring your fun spirit along with you!

BENEFITS: Caesars New Orleans is proud to offer our team members a professional, fun, and welcoming atmosphere. Our team members also enjoy exclusive benefits, such as:

FREE Downtown Team Member Parking

Discounted Monthly Bus Passes

Free Team Member Assistance Program

Team Member Discounted Hotel Room Rates

Discount Program within Caesars Partner Network

Fun and Free Team Member Events

Tuition & Student Loan Debt Repayment Assistance

First Time Homebuyer Program

Child Care Assistance Program

401k Matching

ABOUT THE ROLE: The Cashier Host position contributes to Caesars New Orleans success by providing extraordinary guest service to all guests. This role provides guests with prompt service, quality beverages and products, and maintaining a clean and comfortable shop.

• Acts with integrity, honesty and knowledge that promote the culture, values and mission of Caesars New Orleans.
• Prepare food and beverages to standard recipes or customized for guests, including recipe changes such as temperature, quantity of ingredients or substituted ingredients.
• Maintains a calm demeanor during periods of high volume or unusual events to keep the store operating to standard and to set a positive example for the team.
• Anticipates guests and store needs by constantly evaluating environment and customers for cues.
• Engage with and understand our guests, including discovering and responding to guest needs through clear and pleasant communication.
• Communicates information to manager so that the team can respond as necessary to create a successful environment during each shift.
• Assists with new team member training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
• Delivers extraordinary services to all guests by connecting with the guest and saying “thank you” to every guest.
• Discovers and responds to guest needs.
• Maintains a clean and organized workspace to efficiently locate resources and product as needed.
• Provides quality beverages and food products consistently for all guests by adhering to all recipe and presentation standards.
• Follows inventory stocking and recording guidelines
• Follows cash handling and register policies
• Follows health, safety and sanitation guidelines for all products.
• Recognizes and reinforces individual and team accomplishments by using existing organizational methods.
• Maintains merchandise on display neatly and in proper area.

OUR IDEAL CANDIDATE:

• High School Diploma or equivalent preferred.
• Previous experience working in gift shop and coffee shop establishment preferred.
• Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays.
• Maintain regular and consistent attendance and punctuality.
• Must have a pleasant, poised personality.
• Must be able to get along with co-workers and work as a team.
• Available to perform many different tasks within the store during each shift.
• Ability to understand and carry out oral and written instructions and request clarification in English.
• Must present a well-groomed appearance. Must be able to work unsupervised.

A FEW MORE THINGS:

• Must be able to lift around 10 pounds and carry up to 5 pounds. Must be able to bend, reach, kneel, twist and grip items while working at assigned desk area.
• Must have the manual dexterity and coordination to operate office equipment, including a 10 key adding machine, PC computers, fax machine, and photocopier.
• Must be able to work at a fast pace and in stressful situations. Must be able to read, write, speak and understand English.
• Must be able to respond to visual and aural cues.

GAMING PERMIT: N/A

The above is a minimal description of duties and responsibilities. Other work requirements may be necessary and assigned as the business needs evolve or change. Caesars New Orleans reserves the right to make changes to this job description whenever necessary.

Caesars New Orleans is proud to be an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or protected veteran.

NOTE: By providing a mobile number, you agree to receive calls/texts to your number about your application, and other opportunities that may be of interest to you. You understand that, where applicable, messages may be sent using an automatic telephone dialing system and your consent to receive messages does not require you to make a purchase.

Caesars New Orleans Casino & Hotel earned recognition as a City Business “Best Places to Work” honoree and was named “#1 Large Employer” in the New Orleans area by the “Times-Picayune” Top Workplaces program. A destination property in the heart of the city, we are continually striving to attract the best talent to provide exceptional experiences for our guests.

Caesars New Orleans Casino is a Caesars Entertainment company. Our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.

Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values – Together We Win, All In On Service and Blaze the Trail – every day. Our mission, “Create the Extraordinary”. Our vision, “Create spectacular worlds. That immerse, inspire and connect you. We don’t perform magic; we create it with excellence. #WeAreCaesars”. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.

As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.