Program Lead – Developer Experience (Change Management & Training)

Thermo Fisher Scientific

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

Come work as a Program Manager at Thermo Fisher Scientific Inc. for the Developer Experience Center of Excellence (DevEx CoE) – a collaborative effort to drive the future of how we build software by removing barriers to productivity, fostering collaboration, and accelerating innovation .

What Will You Do?

Partner with business and engineering teams to enable adoption and application of new engineering tools & practices, emphasizing innovation and automation.

Program Adoption & Readiness

  • Collaborate with business and engineering teams to understand current workflows and implement updated development practices and tools.
  • Coordinate the rollout of key Developer Experience (DevEx) initiatives, including Agile SOP, tooling adoption, and process optimization.
  • Collaborate with cross-functional collaborators to guarantee readiness and local engagement during new capability launches.
  • Support teams in translating high-level goals into practical workflows that fit their local contexts.

Training & Enablement

  • Craft and deliver role-specific onboarding and learning content that supports the adoption of new tools and practices.
  • Integrate training into enterprise platforms and support systems by partnering with internal training teams and the DevEx CoE.
  • Build learning resources such as guides, demos, use case examples, and “train-the-trainer” kits to scale enablement.
  • Offer just-in-time support and documentation for developers and leaders adopting new workflows.

Community Engagement & Continuous Feedback

  • Coordinate developer forums, office hours, and listening sessions to gather feedback and understand adoption challenges.
  • Represent the “voice of the developer” in the design and refinement of DevEx solutions.
  • Support the growth of a developer community passionate about collaboration, shared learning, and continuous improvement.

Metrics & Improvement

  • Define, track, and report on key adoption and enablement metrics (e.g., onboarding completion, engagement, tool utilization, team feedback).
  • Collaborate with DevEx program leads to refine content, communications, and delivery strategies based on performance data and developer input.
  • Share success stories, insights, and lessons learned to inform future improvements across the DevEx roadmap.

How Will You Get Here?

Education:

  • Bachelor’s degree in Computer Science, Communications, Engineering, or a related field, or equivalent experience.
  • Advanced certifications such as CCMP, PMP, or ITIL preferred.

Experience:

  • 5+ years in a program, training, or enablement role within a software engineering, IT, or technical organization.
  • Experience working directly with developers, product teams, or IT organizations to support adoption of new tools or practices.
  • Proven ability to build effective training and communication materials tailored to technical audiences.

Skills & Abilities:

  • Working knowledge of modern software development practices and tools (e.g., GitHub, Jira, Agile methodologies, CI/CD).
  • Strong facilitation and communication skills—verbal, written, and visual.
  • Ability to manage multiple initiatives simultaneously and coordinate across diverse teams.
  • Passion for collaboration, simplification, and continuous learning.

Behavioral Proficiencies:

  • Empathetic communicator – listens actively and communicates with clarity and purpose.
  • Practical facilitator – understands how to turn strategy into action by meeting teams where they are.
  • Organized and proactive – drives progress without overcomplication.
  • Curious and resourceful – continuously learns and adapts to improve the developer experience.
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Confirmed 22 hours ago. Posted 25 days ago.

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