Jade Global

Hyatt: EPM Cloud L2/L3 Support CST hrs1

• 8+ years of experience as Oracle EPM Cloud L2 & L3 Support
• Must have Skills-
• Hands on L2 and L3 Support experience on Oracle EPM cloud applications PBCS/EPBCS, FCCS, ARCS
• Good understanding of working on on-prem components like ESSBASE, Planning, FDMEE, HFM, DRM.
• Work on tickets / queries raised by users
• Proactive monitoring of all the applications across production & non-production environments to ensure availability and resilience
• Start & Stop of rundek jobs across all environments
• Resolve / data fix – transactions.
• Bug-fix in the existing code base as prioritized by Hyatt.
• Hands on experience in scripting - PowerShell and Python
• Ready to work in US Central time shift i.e. 10 am CST to 7 pm CST (8:30pm IST to 5:30 am IST)
• Knowledge of other components like HFR, Calculation Manager, ODI will be an added advantage
• Excellent communication skills
• Good team player