State of Florida - Department of Education

Requisition No: 853307

Agency: Department of Education

Working Title: PROGRAM SPECIALIST SUPV II-DOE - SES - 48003643

Pay Plan: SES

Position Number: 48003643

Salary: $50,000.00-$52,500.00

Posting Closing Date: 05/26/2025

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Florida Department of Education

Bureau of Educator Certification

Location: Tallahassee Turlington Building

Position Title: Program Specialist II Supervisor – SES

Position Number 48003643

Salary Range: $50,000.00-$52,500.00

CANDIDATES ARE TYPICALLY HIRED AT THE MINIMUM SALARY

APPLICATION INFORMATION & HIRING REQUIREMENTS

Application Information:

• Your Candidate Profile (application) must be complete in its entirety.
• Work History (in easy to review chronological order) Consists of:

o Any position held by a State of Florida Agency

o Any position held by a Florida University

o All periods of employment from high school graduation

o All periods of current or prior unemployment

o Gaps 3 months or more must be accounted for*

o Any Education

o Any Volunteer Experience

o Your resume and application must match

• *Gaps 3 months or more must be addressed – you will need to account for and explain any gaps in employment including unemployment. You can either list these in your application under Period of Employment or attach a word document listing your gaps.
• It is unacceptable to use the statement “See Resume” in place of entering work history. Your candidate profile will be converted to your official application.
• Include supervisor names and phone numbers for reference checks or the contact information for your Human Resources office to verify current or former employment.
• Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.

Hiring Information and Requirements:

• The Bureau of Personnel Management reviews every application for prior State of Florida and Florida University work history in the People First system.
• If claiming Veteran’s Preference, the candidate MUST attach supporting documentation such as the DD214 and your VA Letter that reflects level of disability if applicable. Applicable to career service positions only.
• If claiming Right to First Interview, the candidate MUST attach a copy of your official layoff letter when applying. This only applies to employees laid off from Career Service positions. Applicable to career service positions only.

If you are missing any of the items above, your packet may be held up at the final review step.

NOTE: Responses to qualifying questions must be clearly supported by the state application and any omission, falsification, or misrepresentation in the answering of the qualifying questions will be cause for immediate elimination from the selection process.

OFFICE CONTACT:

Office Manager: 850-245-0538

JOB DESCRIPTION:

In this position, the candidate will serve as Records Management Team coordinator and staff supervisor for fee processing, fingerprint processing, data quality processing, and also providing assistance in the directives of those work units. Collects and analyzes production data relative to these work units for performance-based budgeting accountability.

• This position is not approved for telework. *

DUTIES & RESPONSIBILITIES:

(Note: The omission of specific job duties does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to the position.)

• Employee’s time and effort are assigned to a dedicated function as is indicated on the monthly payroll.
• The employee must be productive under tight timeframes, balance multiple and competing priorities and maintain goal-directed behavior and performance sometimes under stressful conditions.
• The employee must interact courteously with others.
• The employee’s performance and behavior must demonstrate consideration of the workload concerns of others and must not negatively affect productivity and morale of the unit.

GENERAL RESPONSIBILITIES:

• This position is responsible for providing primary support to the Senior Educational Program Director in the maintenance and coordination of the Bureau’s technical infrastructure required by the customized operating system. Additionally, the position is responsible for assisting the Senior Educational Program Director in meeting the Bureau’s standards and goals for performance-based budgeting. This position requires in-depth analytical skills, familiarity with Florida Statutes and State Board of Education Rules governing the educator certification process and the ability to work independently.
• Attendance is an essential function of this position.

SUPERVISOR RESPONSIBILITIES:

• As a supervisor, the incumbent must communicate with, motivate, provide or coordinate training, and direct the work of his/her subordinates. In addition, the employee must complete timely performance appraisals, develop timely and accurate work plans, and timely approve monthly attendance and leave for each position under his/her direct report. Timesheets will be completed in the People First system by the 5th business day of the following month. The incumbent has the authority to make hiring recommendations as well as disciplinary recommendations.

SPECIFIC RESPONSIBILITES:

• Ensure compliance with Florida Statutes and procedures for the receipt and deposit of certification fees. Document procedures and provide training to staff involved directly and indirectly with fee processing.
• Ensure compliance with Florida Statutes and procedures for the receipt and management of fingerprint cards and background screening results for certification applicants. Document procedures and provide training to staff involved directly and indirectly with fingerprint processing.
• Facilitate established data quality audit procedures to ensure data integrity within the certification records management system. Review, evaluate and implement modifications to data quality audit procedures to enhance and increase operational efficiency.
• Prepares correspondence in response to requests from the applicant, the public, university/school district personnel, and other individuals regarding certification issues.
• Collects and analyzes Production methodology and statistical data and recommends to the Program Director strategies for increased efficiency and effectiveness.
• Prepare reports and other documents in accordance with Bureau policies and procedures.
• Assists with the formulation, recommendation and coordination for implementation of modifications to existing certification systems and processes to comply with changes in statutes, rules, other offices and units, and Bureau direction.
• Assists in the selection and requisition process for purchasing specialized equipment needed for Bureau operations and maintenance of the computerized database and imaging systems.
• Determine OPS personnel needs at times of increased workload.
• Performs other duties as necessary for the effective operation of the Bureau of Educator Certification as assigned by the Senior Educational Program Director for Operations & Technology.

Knowledge, Skills, and Abilities

• Knowledge of Florida State Board of Education Rules and procedures governing issuance of Educator’s Certificates and renewal of certificates.
• Thorough knowledge of the application process.
• Skills in keyboarding, updating database files, operating imaging system and operating telephone system.
• Ability to organize work activities, handle difficult situations to prevent problems.
• Ability to prepare forms for computer entry, to communicate effectively both verbally and in writing and to establish and maintain effective working relationships with others.

WHO WE’RE LOOKING FOR:

The ideal incumbent must be productive under tight timeframes, balance multiple and competing priorities, and maintain goal-directed behavior and performance sometimes under stressful conditions. The incumbent must interact courteously with others. The performance and behavior of all employees must demonstrate consideration of the workload concerns of others and must not negatively affect productivity and morale of the unity. Attendance is an essential function.

MINIMUM QUALIFICATIONS:

• MS Office

PREFERRED QUALIFICATIONS:

• Supervisory Experience

BUREAU OF EDUCATOR CERTIFICATION MISSION STATEMENT:

The purpose of Florida Educator Certification is to support the academic achievement of our students by assuring that our educators are professionally qualified for highly effective instruction. Florida educators must be certified to teach in our public schools and in many of our private schools. Educators include classroom teachers, school administrators, and other support professionals, such as guidance counselors and media specialists. The Bureau of Educator Certification (BEC) is committed to providing timely, accurate, and efficient services to all constituents. For more information please visit the webpage below.

FDOE: Educator Certification Webpage

WORKING FOR THE STATE OF FLORIDA HAS BENEFITS!

• State Group Insurance coverage options+

(health, life, dental, vision, and other supplemental option)

• Retirement plan options, including employer contributions (www.myfrs.com)
• Nine paid holidays and a Personal Holiday each year
• Annual and Sick Leave Benefits
• Student Loan Forgiveness Program (Eligibility required)
• Flexible Spending Accounts
• Tuition Fee Waivers (Accepted by major Florida colleges/universities)
• Ongoing comprehensive training provided
• Career Growth
• Highly skilled, professional environment
• Maternity and Parental Leave Benefits

For a more complete list of benefits, visit www.mybenefits.myflorida.com.

• We care about the success of our employees.
• We care about the success of our clients.
• We are always improving our technology, our tools, our customer’s experiences and ourselves.
• A rewarding experience for reliable, compassionate and professional employees.

LEAVE INFORMATION:

o Annual Leave - All full-time Career Service employees filling established positions earn annual leave in varying increments dependent upon years of creditable service. Employees with up to 5 years of creditable service earn 8.667 hours per month, with 5 to 10 years earn 10.833 hours per month and those with over 10 years of service earn 13 hours per month. Employees in Senior Management Service and Selected Exempt Service positions are credited with 176 hours of annual leave upon appointment. In subsequent years, the annual allotment is credited on the anniversary date of the initial appointment.

o Sick Leave -. Career Service employees earn 8.667 hours of sick leave credits per month.

BACKGROUND SCREENING REQUIREMENT

It is the policy of the Florida Department of Education that applicants for employment/volunteer undergo Level 2 background screening in accordance with the requirements of Chapter 435, Florida Statutes, as a condition of employment or being permitted to serve as a volunteer. You will be required to provide your Social Security Number to conduct required verifications. No applicant for a designated position will be employed, contracted or permitted to volunteer until the level 2 screening results are received, reviewed, and approved by the Department. Level 2 background screening shall include, but not be limited to, finger printing for all purposes and checks under this requirement, statewide criminal and juvenile records checks through the Florida Department of Law Enforcement, federal criminal records check through the Federal Bureau of Investigation, and local criminal records checks through local law enforcement.

SELECTIVE SERVICE SYSTEM (SSS) AND REQUIREMENT

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Other Personal Services (OPS) or Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS) unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. Verification of Selective Service registration will be conducted prior to hire.

For more information, please visit the Selective Service website.

If you experience problems applying online, please call the People First Service Center at (877) 562-7287.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

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