Social Media Content Moderator

Alorica

Special Commitments

Position: Customer Service Representative

Location: 14002 E 21st St #600 Tulsa, OK 74134 (Onsite Position)

Terms: Full-time

Pay: $16/hr (Onsite premium of additional $1.50/hr)

Join Team Alorica

At Alorica, we’re redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we’re proud to say over 70% of our leaders are promoted from within!

But that’s not all…we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that’s focused on empowering people through mission-focused work.

Job Summary

You’ll be the human element in the equation, serving an important purpose by removing content that violates community guidelines/policies and doesn’t belong on the platform, which keeps its users safe and comfortable.

Responsibilities

Review Content (video, image, text) and conduct quality control, ensuring the content complies with local policies and regulations

  • Become and remain knowledgeable about online community standards
  • Interpret and apply complex policies and guidelines to content
  • Review the reported content with agreed turnaround times and standards of quality
  • Escalate issues outside of the company policy
Read Full Description
Confirmed 6 hours ago. Posted 30+ days ago.

Discover Similar Jobs

Suggested Articles