Harley-Davidson Motor Company

Auto req ID: 36587

Title: Lead Quality Engineer

Job Function: Continuous Improvement and Quality

Location: PDC

Company: Harley-Davidson Motor Company

Full or Part-Time: Full Time

Shift: SHIFT1

At Harley-Davidson, we are building more than machines. It’s our passion and commitment to continue the evolution of this storied brand, and heighten the desirability of the Harley-Davidson experience. To keep building our legend and leading our industry through innovation, evolution, and emotion we need the best and brightest talent. We stand for the timeless pursuit of adventure. Freedom for the soul. Are you ready to join us?

The Harley-Davidson Motor Company Product Development Center (PDC) located in Wauwatosa, WI is home to the mantra – You dream it. We build it. Join our team as a Lead Quality Engineer.

Job Summary

The Lead Quality position provides critical Quality support for our Global Quality organization. The Lead Quality will provide analytics and problem solving expertise within the motorcycle and parts & accessory businesses. The role will also be expected to assist on larger ad-hoc projects identified by company leadership. The ideal candidate will have strong analysis, problem solving, project management and communication skills as well as a passion for Continuous Improvement.

Job Responsibilities

Specific:

• Champion resolution of quality problems spanning Product Development and Operations
• Serve as a subject matter expert to the Product Development and Operations organizations to leverage warranty learnings and customer feedback to improve product development
• Support initial investigation and data gathering of potential quality concerns
• Prepare, report, and disseminate quality metrics and other information to the organization
• Perform ad-hoc analytics requests to drive product quality improvement
• Proactively research and analyze trends, opportunities, and risks related to product quality
• Translate business needs to design metrics and dashboards for insight, reporting, and self-service analytics
• Facilitate the return of warranty parts from the field, including assessment and disposition

General:

• Work with cross-functional groups up, down, and across the organization to obtain results.
• Participate in projects that drive increased product quality and customer satisfaction
• Support of the Corporate Quality Team & Harley-Davidson Quality Management System

Education Requirements

High School Diploma or Equivalent Required

Education Specifications

A bachelor’s degree in a relevant quantitative discipline is preferred. Advanced training or certification in data analytics and problem solving is desired.

Experience Requirements

• Requires at least 8 years of related experience
• Strong communication skills in written and oral presentations and reports.
• Success in solving challenging problems with innovative solutions in a team environment.
• Ability to communicate technical subjects in a clear, concise manner to multiple levels of the organization.
• General knowledge of product development and manufacturing processes

Harley-Davidson is an equal opportunity employer that continues to build a culture of inclusion, belonging and equity through our commitment to attracting and retaining diverse talent from all backgrounds, without regard to race, color, religion, sex, sexual orientation, national origin, gender identity, age, disability, veteran status or any other characteristic protected by law. We believe in fairness and providing a level playing field for all. We foster a culture that thrives on diverse perspectives and contributions to ignite the creativity and innovation to fuel our business and enhance the employee and customer experience.

The pay range shown represents the national average pay range for this role. Your pay may be more or less than the stated range and is dependent on your geographic location and level of experience.

We offer an inclusive compensation package for all full-time salaried employees including, but not limited to, annual bonus programs, health insurance benefits, a 401k program, onsite fitness centers and employee stores, employee discounts on products and accessories, and more. Learn more about Harley-Davidson here.

Applicants must be currently authorized to work in the United States.

Direct Reports: No

Travel Required: 10 - 25%

Pay Range: 107500 - 161300

Visa Sponsorship: This position is not eligible for visa sponsorship

Relocation: This position is not eligible for relocation assistance