Field Service Technician

ProMach

Job Details

Description

Continue Your Career as a Field Service Technician in a Growing Company

At ProMach, we’re looking for people who want to shine. You’ll have opportunities to take your career in the direction you desire. You can be creative. Strategic. Persuasive. Influential. A mechanical marvel. A customer service authority. Meticulous. A closer. A futurist.

You’ll be challenged and rewarded. Make friends and have fun. Improve our customers’ packaging performance and efficiency every day. Help build the future of packaging automation. We’re proud of that and hope you will be too.

Do we have your attention? Keep reading.

ID Technology is seeking a customer-focused, mechanically inclined individual for a Field Service Technician opportunity in our Mid-Atlantic region. Someone located in or near Trenton, NJ or Philadelphia, PA would be well-situated for the role. Our Field Service Technicians contribute to the success of the company and our customers through technical expertise and interpersonal skills to ensure superior service.

In this role you will:

  • Install, demonstrate, maintain and repair marking, coding and labeling equipment
  • Develop reports in keeping with company reporting mechanisms
  • Attend trainings and meetings as required by leadership
  • Assist in office-based duties when not required to be in the field
  • Keep current on trends from both market and technical perspectives

Who we’re looking for?

  • Experience in the repair and troubleshooting of electro-mechanical equipment
  • Ability to identify customer needs and match their solution with company products/services
  • Knowledge of industry and applications
  • PMMI certification: company provided
  • Computer literacy, especially MS Office. Syteline a plus.
  • Ability to be on the road 60% of the time; including overnight trips
  • Must have dependable vehicle and good driving record; Real ID or Passport are required for travel
  • Ability to conduct business in an ethical, successful manner
  • Strong technical, communication and organizational skills
  • Self-motivated with desire to achieve personal professional growth

What’s in it for you?

There's no monopoly on good ideas or limits to how far you can advance with our team. We offer an open, communicative environment that fosters individual initiative. We pride ourselves in being a company where people choose to build a career.

In addition to growth opportunities, as a ProMach employee, you receive more than just a paycheck. Total compensation includes your salary, comprehensive medical/dental/vision programs, as well as life insurance, a generous paid time off program, and a retirement savings plan with a company match. And because we understand the importance of feeling protected, there is no waiting period for benefits – you are eligible on your first day of employment!

Pro Mach, Inc.

We have been named to the Inc. 5,000 list of fastest growing private companies in the U.S. seven times. We continue to introduce innovative products, enter new markets, expand our global presence, and actively acquire new capabilities.

We have the rewards, opportunities, and the market strengths of a large organization combined with the entrepreneurial culture of a small, fast-paced company. You will enjoy the benefits of working with a growing company that competes globally with the personal touch and feel of a smaller company where you can make an impact every day.

ID Technology

Customers across North America depend on ID Technology to design, build, and install the most effective labeling, coding, and marking systems for their product lines. As a leading manufacturer and integrator of labeling, coding, and marking equipment, ID Technology provides our customers with six separate label converting plant locations across North America to produce quality labels and tags efficiently and quickly. ID Technology also manufactures the LSI line of integrated labeling systems. As part of the ProMach Labeling & Coding business line, ID Technology helps our packaging customers protect and grow the reputation and trust of their consumers.

Curious about life at ProMach? Follow us on LinkedIn, Twitter, and Instagram!

More career opportunities to consider!

ProMach is an Equal Opportunity Employer. Pro Mach uses E-Verify to verify employment eligibility of all new hires to work in the United States. Pro Mach is a drug-free workplace.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

#IDTEC

Qualifications

Behaviors

Preferred

Thought Provoking

: Capable of making others think deeply on a subject

Team Player

: Works well as a member of a group

Loyal

: Shows firm and constant support to a cause

Enthusiastic

: Shows intense and eager enjoyment and interest

Functional Expert

: Considered a thought leader on a subject

Detail Oriented

: Capable of carrying out a given task with all details necessary to get the task done well

Dedicated

: Devoted to a task or purpose with loyalty or integrity

Motivations

Preferred

Financial

: Inspired to perform well by monetary reimbursement

Flexibility

: Inspired to perform well when granted the ability to set your own schedule and goals

Work-Life Balance

: Inspired to perform well by having ample time to pursue work and interests outside of work

Self-Starter

: Inspired to perform without outside help

Goal Completion

: Inspired to perform well by the completion of tasks

Ability to Make an Impact

: Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

Preferred

Associates or better.

Experience

Preferred

1 year:

Experience in the repair & troubleshooting of electro-mechanical equipment

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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Confirmed 10 hours ago. Posted 30+ days ago.

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