University of Tennessee

The Haslam College of Business (HCB) at the University of Tennessee, Knoxville, invites applications for an Administrative Staff Assistant (Full-time, Non-exempt) in the Accounting and Information Management (AIM) department. Reporting to the Assistant Department Head, this position exists to take a lead role in executing various daily operational activities of the office, particularly tasks related to clerical/administrative assistance to department faculty and student organizations (as well as administrators when the lead staff person is not available). This staff person also participates in the planning and execution of departmental events, supports alumni/recruiter/guest relations, and supervises/coordinates student office worker personnel.

The University of Tennessee, Knoxville, has shaped leaders, changemakers, and innovative thinkers since its founding in 1794. The university is home to more than 38,000 students and 10,000 statewide employees—the Volunteers—who uphold the university’s tradition of lighting the way for others through leadership and service.

UT Knoxville offers over 900 programs of study across 14 degree-granting colleges and schools. As Tennessee’s flagship land-grant university, its footprint spans the entire state. The university holds the highest Carnegie classification for research activity and has deep partnerships with industry leaders and the US Department of Energy’s largest multidisciplinary laboratory, Oak Ridge National Laboratory.

The Knoxville campus serves and recruits for UT Knoxville, including the Institute of Agriculture and the Space Institute, as well as the UT Institute of Public Service.

UT Knoxville considers its employees its number one asset. With values that focus on work-life balance, compensation, and innovation leadership, all Vols are supported to advance professionally. Employees have access to career development and coaching, continued education, and an extensive list of development and training possibilities. The Volunteer employee experience implements structures and practices that attract and retain a diverse community and that support a culture where everyone matters and belongs.

The university holds a strong commitment to its land-grant mission of learning and engagement, with a tradition of service and leadership that carries that Volunteer spirit throughout the state and around the world. It has been ranked nationally as “Best Employer for New Graduates,” “One of America’s Best Large Employers,” and “Best Workplace for Women,” and has been designated as “Best Place for Working Parents” by Forbes Magazine.

Apply today and join the Tennessee Volunteer community!

Required Qualifications:

• Education:
  • High school diploma or GED
• Experience:
  • Minimum 5 years of customer service experience
• Knowledge, Skills, Abilities:
  • Extensive knowledge and overview of department and programs, and university policies and procedures.
  • Strong computer skills, particularly with personal productivity software (word processing, email, spreadsheets, web browsers, file sharing sites, electronic meeting software such as Zoom and Microsoft Teams) and UT's administrative system.
  • Excellent interpersonal, written and communication skills.
  • Ability to produce high quality, corporate quality and professional work and to deliver upon commitment.
  • Ability to manage change and be flexible in an ever-changing and fast paced academic environment.
  • Excellent organizational and time management skills with attention to detail (with minimum supervision).
  • Ability to document work processes and to communicate work progress/updates in writing.
  • Ability to be a self-starter, willing to take initiative.
  • Ability to maintain confidentiality in job role.

Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment visa status.

Preferred Qualifications:

• Education:
  • Associate degree preferred
• Experience:
  • Experience working with diverse populations
  • Working knowledge of university policies, procedures, and systems
  • Experience in an academic administrative atmosphere strongly desired
  • Experience in organizing and managing functions and events that promote the department, college and university
  • Experience handling multiple requests from multiple constituents simultaneously
• Knowledge, Skills, Abilities:
  • Ability to learn new technologies, systems and procedures as needed. Ability to work autonomously or effectively in a group.

Work Location:

• Location: Knoxville, TN
• Onsite

Compensation and Benefits:

• UT market range: MR05
• Find more information on the UT Market Range structure here
• Find more information on UT Benefits here

Application Instructions:

To express interest, please submit an application with the noted below attachments.

• Resume
• Cover Letter
• List of 3 Professional References

About The College/Department/Division:

The Department of Accounting and Information Management is a community that serves to promote excellence in accounting, information management, business law and business through the creation and sharing of knowledge.

Our goal is to create a nationally recognized professional learning community that aspires to challenge the status quo. We succeed when our work – and that of our students and partners – generates nationally and internationally recognized outcomes that improve the world.