Fresh Direct

About Us

We’re FreshDirect, we’ve offered the best selection of fresh food since 2002, and we can proudly say that we pioneered online grocery shopping. From our state-of-the art facility in the Bronx, we provide grocery delivery to the greater New York City metropolitan area, with seasonal service to eastern Long Island and the Jersey Shore. FreshDirect is building a better food system by bringing people closer to the highest quality, freshest food possible through a best-in-class delivery experience. We do this by having higher standards, sourcing locally and sustainably, and caring more for the people and communities we serve.

The Role

The Senior Manager, Nutrition & Regulatory Compliance will oversee many aspects of Nutrition at FreshDirect, primarily supporting our R&D and Prepared Foods teams with regulatory and labeling needs, but also helping to develop content for our home page and marketing channels. Key areas of responsibility will include providing accurate and current labeling information to both the regulatory agencies and to our customers for all products produced by or repackaged by FreshDirect, providing technical expertise to ensure compliance in all aspects of food product development, and serving as an expert resource for labeling and food based regulatory affairs for FreshDirect personnel. The Senior Manager, Nutrition & Regulatory Compliance will also help with meal and recipe development to satisfy our customers’ nutritional needs.

What You’ll Do

• Ensure food regulatory compliance of products, labels, advertising and promotions for FreshDirect.
• Develop and maintain nutrition and regulatory technical information in specification databases for FreshDirect customers both on package and on the FreshDirect web site.
• Partner with R&D team to provide nutrition and regulatory guidance and ensure compliance during the product development process and throughout the duration of the product life cycle.
• Partner with Site Merchandising and Marketing teams to develop Nutrition-focused content promoting FreshDirect and our assortment to new and existing customers.
• Provide nutrition and regulatory guidance to project teams across all departments to enable accurate decision-making and ensure compliance.
• Review/approve labels and packaging artwork for all private brand products for regulatory compliance and technical accuracy.
• Manage customer inquiries and support nutrition, regulatory and labeling-related corporate requests.
• Maintain knowledge of USDA and FDA guidelines and policies; and stay abreast of nutrition and regulatory developments and identify opportunities and implications to the business.
• Maintain historical and chronological files of all final label approvals and specifications.
• Manage an active auditing program to maintain the integrity and compliance of all labeling information on product labels and the FreshDirect website.
• Managing multiple concurrent projects on tight deadlines.
• Managing multiple concurrent projects on tight deadlines.
• Keeping current on labeling regulations including, but not limited to, nutritional labeling, allergens, ingredients, health claims and country of origin labeling (“COOL”) requirements.
• Handling labeling changes made necessary by product changes in a timely manner.

What You Bring

• Bachelor’s Degree in Food Science, Nutrition or a related field.
• 5+ years of experience in Regulatory, Nutrition, R&D or Quality with a food company.
• One to three (1-3) years’ experience with nutrition software (Genesis preferred) is required.
• Proficiency with systems, applications & products in data processing (SAP or comparable software), MS Outlook, Word, and Excel.
• Extensive knowledge of USDA/FDA regulations and policies across all food categories pertaining to regulatory and label compliance.
• Ability to maintain effective and cordial working relationships while, at the same time, come to resolution/agreement between various departments on FreshDirect objectives and goals.
• Personable with excellent communication skills and the ability to interact with all levels of employees from multiple departments. Must be able to secure agreement from various departments.
• Must be flexible, creative, and extremely attentive to detail. Must excel in completing investigations and drawing conclusions from data.
• Scope: Strategizes with senior leaders across multiple functions within the Org.
• Autonomy: Becomes strategic lead within team. Strategic partnership required from peers. Input from leadership team required.
• Management Responsibilities: Sets direction, strategy, and vision for 2 or more teams or subteams. Holds team members accountable. Proposes plans for budgeting, execution, and hiring. Owns decision-making in partnership with functional leadership. Exemplifies and holds others accountable to the management standards of the company.
• Competencies: Manages Complexity, Strategic Mindset, Optimizes Work Processes; Situational Adaptability; Action Oriented; Communicates Effectively; Nimble Learning; Strong Business, Technical, and Financial Acumen
• Exemplifies inspirational leadership and executive maturity that demonstrates and instills a positive, creative and productive work environment that supports individual growth

What we Offer

• The expected compensation for this role is $90,332-$106,273-per year, depending on experience and qualifications. Final compensation will be discussed during the interview process.
• Time Off: PTO, Safe & Sick Time, and Paid Holidays.
• Health Benefits: Medical, vision, dental and voluntary disability benefits.
• Financial Benefits: 401(k) + employer match and life insurance.
• Location: Our state-of-the-art campus is located in the Bronx, featuring an on-site gym, cafeteria and an employee market. We offer free on-site parking and provide an employee shuttle service from nearby MTA stations.
• People Investment: We offer job training to our operations and transportation team members to facilitate career advancement. Additionally, we invest in leadership development programs that provide opportunities for professional growth. We have also partnered with local colleges to offer tuition discounts.
• Perks: Employees can take advantage of a 20% employee discount on online orders and at our wine store. Our on-site employee market showcases our products at substantial markdowns. Additionally, we organize vendor spotlights and engagement events that give employees the opportunity to experience our products firsthand.
• Extensive knowledge of USDA/FDA regulations and policies across all food categories pertaining to regulatory and label compliance.
• Ability to maintain effective and cordial working relationships while, at the same time, come to resolution/agreement between various departments on FreshDirect objectives and goals.
• Personable with excellent communication skills and the ability to interact with all levels of employees from multiple departments. Must be able to secure agreement from various departments.

Our Culture

We embrace an in-office culture, composed of individuals who thrive on the collaboration and energy that comes from working together in a shared space. We are looking for people who excel in this environment, where physical presence enhances connections and engagement. At FreshDirect, we've created an environment that thrives on teamwork, where associates can innovate, grow, and have successful careers. Many of our leaders have successfully come up through our ranks. Because of our team's extraordinary efforts, we are a leading innovator in the e-commerce and grocery industries.

Equal Opportunity

We are proud to be an equal opportunity employer. Fresh Direct, LLC and its affiliates do not discriminate against applicants or employees because of their race, color, citizenship status, national origin, ancestry, gender, disability, sexual orientation, age, religion, creed, marital status, veteran status, domestic violence victim status, political affiliation, or any other factor protected by federal, state, or local law.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by the Team member(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Position Expectations may be subject to change as the needs of the organization changes.

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