Novartis

Job Description Summary

At Novartis, we are reimagining medicine to improve and extend people’s lives. Within the Commercial domain of our Data, Digital & Technology (DD&IT) organization, we’re leveraging data, AI, and digital tools to reshape how we engage healthcare professionals (HCPs), optimize field force strategies, and deliver personalized experiences at scale.

As Associate Director – UI/UX Engineering, you’ll lead the design and development of AI-powered tools and user experiences that drive data-informed decisions and unlock real commercial value. From omnichannel engagement platforms to next-best-action systems for the field force, you’ll ensure every solution we build is human-centered, intuitive, and impactful.

Job Description

Position Title: Senior UI/UX Engineers - Data Science Products ( Sr. Engineer DDIT US&I UI)

Location – Hyd-India #LI Hybrid

Role Purpose

UI/UX Engineering, you’ll lead the design and development of AI-powered tools and user experiences that drive data-informed decisions and unlock real commercial value. From omnichannel engagement platforms to next-best-action systems for the field force, you’ll ensure every solution we build is human-centered, intuitive, and impactful.

Your responsibilities include but are not limited to:

• Define and lead UX strategy for commercial AI products—focusing on usability, trust, and adoption across a variety of personas (e.g., sales reps, marketers, commercial analysts, and medical affairs teams).
• Design intelligent user interfaces that translate complex AI/ML outputs (e.g., next-best actions, predictive targeting, engagement recommendations) into actionable and explainable workflows.
• Collaborate with commercial product leads, data scientists, CRM architects, and omnichannel strategists to align business goals with user needs and technical feasibility.
• Lead the end-to-end design process: user research, journey mapping, wireframes, prototyping, high-fidelity UI, usability testing, and design iteration.
• Ensure seamless collaboration with front-end developers to bring designs to life—emphasizing performance, accessibility, and consistency.
• Guide the evolution of a commercial design system that aligns with Novartis brand and scales across multiple tools and platforms.
• Act as a UX evangelist across Commercial Tech, presenting to senior stakeholders and influencing design thinking across regions and business units.

What you’ll bring to the role:

• Experience working with AI/ML teams and translating model outputs into usable, transparent, and explainable UIs.
• Strong technical fluency in frontend technologies (React, TypeScript, APIs) and familiarity with enterprise-scale design system implementation.
• Exceptional communication and stakeholder engagement skills, with the ability to present design rationale to cross-functional teams and senior leadership.
• Proficiency in Figma, Adobe XD, Framer, or similar tools, and experience with accessibility and compliance in pharma or regulated environments.
• Experience designing solutions for commercial functions in pharma, life sciences, or healthcare (e.g., field force enablement, HCP engagement platforms, market insights dashboards).

Desirable Requirements:

• Bachelor’s or master’s degree in computer science, Engineering, Business, or related field.
• 7+ years of experience in UI/UX design or UX engineering, with at least 2 years in a leadership or high-impact role within large-scale commercial environments.
• A proven track record of designing AI-integrated interfaces for sales, marketing, CRM, or omnichannel platforms.
• Strong understanding of human-centered design, information architecture, and user psychology—especially in data-rich or decision-support environments.

Why Novartis

Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us!

Learn more here: https://www.novartis.com/about/strategy/people-and-culture

You’ll receive: You can find everything you need to know about our benefits and rewards in the Novartis Life

Handbook.

https://www.novartis.com/careers/benefits-rewards.

Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our

career opportunities, Join the Novartis Network here:

https://talentnetwork.novartis.com/network

Commitment to Diversity & Inclusion:

Novartis embraces diversity, equal opportunity, and inclusion. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates bold innovation through collaboration and empowers our people to unleash their full potential.

Skills Desired