NorthBay HealthCare

Job Description

At NorthBay Health the Uniformed Security Officer is responsible for promoting a safe healthcare environment by serving as a deterrent to criminal activity or behavior that violates NBHC policy. In general, Security Officers will be primarily assigned to NorthBay campuses to conduct rounds, provides escorts, assume fixed posts, open and secure entryways and exits and perform other duties as assigned. Their security and safety responsibilities extend to all medical facilities owned and/or operated by NorthBay HealthCare and individual assignments or responsibilities may be dependent on the activity, need for assistance or direction of the Security Director. The Uniformed Security Officer prepares reports documenting their response to calls for service.

At NorthBay Health, our vision is to be the trusted healthcare partner of choice for the communities we serve. We are dedicated to improving the well-being of our community by providing accessible, high-quality care to all who need it. Every member of our team plays a vital role in delivering compassionate and effective healthcare solutions. We invite you to join us in our mission to ensure that every patient and family member feels valued, respected, and cared for throughout their healthcare journey.

PRIMARY JOB DUTIES

1. To provide a safe environment for patients, visitors and staff.
2. Helps to identify and resolve security related problems.
3. Primarily assigned to NBHC hospitals but can have responsibility extended to all medical facilities owned and/or operated by NorthBay HealthCare and individual assignments or responsibilities may be dependent on the activity, need for assistance or direction of the Security Program Director.
4. Reports will contain all the important facts of the incident known at the time and be neat, legible, free of spelling errors, accurate and grammatically correct.
5. Interviews persons with complaints and makes proper disposition or directs them to the proper authorities.
6. Gives advice and general information to inquiries from the public.
7. Conducts patrols and/or assumes a fixed post.
8. Enters or retrieves data from a computer terminal, PC or other keyboard device.
9. Perform other duties as assigned.

Qualifications

Education:

1. Possession of a high-school diploma of graduation or equivalent preferred.

Licensure:

1. Possession of a valid motor vehicle license and willingness to operate motor vehicles in the course of employment.
2. Must possess current and valid B.S.I.S. California Guard Card.

Skills:

1. The ability to communicate, verbally and in writing, with a diverse range of people including the proper handling of emotional situations and needs.
2. Working knowledge of PC computers and their programs.
3. Uniformed Security Officers shall possess communication and conflict resolution skills before or upon the completion of their in-house training process.

Interpersonal Skills:

1. Demonstrates the NorthBay Way. The NorthBay Way is a set of value-based behaviors that are to be consistently demonstrated and role modeled by all employees that work at NorthBay Healthcare. The NorthBay Way principles consist of Caring, Communication, Collaboration, and Competence.

Compensation:

• Hourly Salary Range $19.71 – $24.03 (Offered hourly rate based on years of experience)
• Per Diem Differential 10% additional per hour
• PM Shift Differential $1.38 additional per hour
• NOC Shift Differential $2.21 additional per hour
• Weekend Differential $0.75 additional per hour

About Us

At NorthBay Health, we are guided by our values: Nurturing Care; Own It; Respect; Build Trust; and Hardwire Excellence. These principles lead us to our TRUE NORTH and inspire us to provide exceptional care.

These values serve as the foundation of everything we do, guiding us to deliver individualized care with integrity and accountability. We are committed to fostering a culture of collaboration, where every team member is valued and empowered to contribute their best to the health and well-being of those we serve.

NorthBay Health was born in Solano County and we remain committed to delivering advanced medicine here to the community we serve. That’s why we continue to invest in modernizing and expanding our facilities, purchasing cutting-edge equipment and pushing the limits of technology alongside other healthcare pioneers, such as the Mayo Clinic. Our competence, capabilities and practice of collaborating with some of the nation’s most advanced clinical institutions enable us to manage extremely complex cases right here.

Join us with our commitment to excellence, to achieve our vision to be the trusted healthcare partner of choice for the communities we serve.

To learn more about NorthBay Health's benefits, diversity statement and community please visit https://www.northbay.org/careers/