MarketStar

If you are a current employee who is interested in applying to this position, please navigate to the internal Careers site to apply.

About MarketStar:

In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation.

Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success.

We are excited to have you apply to join our MarketStar team and can’t wait to discuss how we can help you find growth, as well as how you can make an impact by driving growth for your team.

About the Channel Sales Manager - Mailchimp

MarketStar is seeking a Channel Sales Manager to support our client’s business marketing tool. As a Channel Sales Manager, you will be responsible for leading and managing a team of Channel Business Development Representatives (BDRs) to achieve sales targets and drive revenue growth through channel partners. You will also serve as a point of contact for our client stakeholders and channel partners and will be responsible for building and maintaining productive professional relationships. In this role, you will develop and implement strategic channel sales plans, analyze market trends, monitor competitor activities within the channel, and provide regular sales performance reports to senior management. Effective communication, leadership, and analytical skills, particularly in a channel sales context, will be essential for success in this role.

Location: Hybrid - Salt Lake City, UT

What Will You Do?

• Identify and provide clear program objectives focused on channel sales and operational solutions to key internal and external stakeholders across the business and within partner organizations.
• Develop and deliver business reviews, typically monthly or quarterly, across multiple levels of client stakeholders and key channel partners, including the C-Suite.
• Oversee channel BDR team performance by driving quota attainment including metric attainment, quota management, forecasting, and data trend analysis specific to channel activities.
• Develop and coach a team of employees and / or leaders through daily performance management, training, and development plans focused on obtaining program objectives within the channel.
• Be a strong leader focused on knowing your people, understanding their "why," and motivating them to drive personal success and partner engagement.
• Deliver on critical timelines and deliverables associated with strategic planning and performance management of the channel program.
• Maintain staffing optimization through deliberate hiring practices, employee retention, performance planning, and disciplinary action within the channel BDR team.
• Identify strategic initiatives to grow and adapt the program to market conditions and client/channel partner needs alongside your client contacts and channel leadership, with a focus on increasing team size and partner activation.
• Appropriately manage personnel by applying employee policies, compliance, and local regulations.

What Will You Need to Succeed?

• 5 years of experience in a sales environment, with experience in SaaS or tech sales and exposure to or direct experience in channel sales preferred.
• 3 years of direct leadership experience of individual contributors and / or leaders, ideally including experience managing BDRs or similar roles focused on partner engagement.
• Experience managing client or stakeholder-based relationships
• Track record of goal attainment in a sales role or as a sales leader; experience with hybrid teams a plus
• Experience utilizing and interpreting data and reporting in a sales environment to drive performance
• Proficient understanding of technology tools including CRM and sales acceleration platforms
• Proven success working with other departments or individuals to achieve business outcomes
• Demonstrated ability to communicate professionally to a team, senior leadership, and internal resources
• History of developing and presenting business reviews in a live or virtual setting
• Demonstrated success in following, teaching, and coaching a sales process to improve the performance of others
• Understanding of project management fundamentals including time management, organizational skills, and holding others to achieving project milestones
• Aptitude for managing budgets associated with P&L and related business expenses
• Growth mindset for developing professional & personal aptitude and expertise

What We Offer:

In our commitment to our “We Care” value, we believe in providing employees with valuable mental and physical well-being benefits including:

• Structured learning and career development programs
• Mental health program
• Generous Paid Time Off policy
• Paid medical leave
• Child/Dependent care reimbursement
• Education reimbursement
• 401k match, hardship loan program, access to financial wellness advisor
• Comprehensive healthcare coverage including medical, dental, and vision

MarketStar is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state, and local laws that prohibit employment discrimination. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual who identifies as someone with a disability and require reasonable accommodation(s) to complete any part of the job application process, please contact us at people.success@marketstar.com for assistance.