Franciscan Missionaries of Our Lady Health System

The primary purpose is to lead, manage & mentor the sales and enrollment department in support of the PACE Organization (PO) mission and strategic growth goals. Responsible for managing the local sales and enrollment team & activities assuring that PO achieves growth and operating targets. Responsible for maintaining & developing new business & sales while continuing to build awareness & relationships in the community. Accountable to meet fiscal year enrollment targets in PACE assigned territory & provide ongoing feedback to leadership regarding growth progress. Maintain accurate tracking to ensure accurate documentation activity in the Electronic Health Record and the QuickBase Dashboard Platform utilized by PACE.

1. Strategic Leadership and Operations
   1. Creates, implements and oversees communication between enrollment and sales teams at each PACE site.
   2. Strategizes with enrollment and sales teams at each PACE site to manage increase in enrollments and manage budgetary census expectations.
   3. Implements and oversees selected internal and external special events. Aides in the preparation of presentations and/or speeches to internal and external audiences.
   4. Plans, develops, organizes, evaluates and directs the enrollment and sales programs of all PACE sites.
   5. Advanced ability in the use of computer software, correspondence skills, report writing and telecommunications in order to provide necessary marketing tools and provide information for Board Meetings and other divisions as necessary.
   6. Supervises the enrollment and sales team members of each PACE site, ensuring proper administration of all work ethics and meeting the expectations as described in job descriptions.
2. Stewardship
   1. Coordinates, promotes and implements regular community education events alone or in coordination with Professional Development and Community Outreach.
   2. Develops positive relationships between the hospital and community agencies, special interest and civic groups, and professional affiliations by acting as the PACE representative. Works through public education activities to improve the PACE image as a leader in the community.
3. Intake and Enrollments
   1. Performs all intake screening to initiate the application to the PACE Program. Receives Intake telephone calls, explains the program, screens for eligibility criteria and completes the Telephone Referral forms.
   2. Schedules and coordinates intake activities, preparing them for the assessment process. Refers to other community resources as appropriate.
   3. Completes enrollment activities and signatures for potential enrollees, interacting with Interdisciplinary team members, overseeing and maintaining the intake files and entering computer data.
4. Regulatory
   1. Complies with State Medicaid requirements for Initial and Annual Medicaid Applications within timeframe requested.
   2. Responsible for initiating Medicaid applications and obtaining verification information for completion of Medicaid process. Corresponds and communicates with LDH to complete necessary documentation to process applications. Communicates with Participants and Caregivers to complete the application process.
5. Quality
   1. Monitors PACE sites performance in accordance with organizational priorities of financial performance, operational excellence and census driven opportunities.
   2. Assists in developing, administering and coordinating department policies and procedures. Provides education and in-service as necessary.
6. Identifies problems, collaborates with team members and develops problem-solving techniques.

• Bachelor's Degree in Marketing or a related field.
• 5 years of experience in marketing, sales, or enrollment.
• BLS, CPR, and First Aid certifications required.
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• 4200 Essen Lane, Baton Rouge, LA, 70809, US
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