Fusion Communications

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Please review our current openings for a full listing of available opportunities. You can search for current openings by title and location and submit a profile to express an interest in these opportunities.

Job Description:

Key Responsibilities

Channel Sales Strategy & Promotion

• Upsell & Cross-Sell Enablement: Develop initiatives that help partners identify upselling opportunities and maximize customer lifetime value.
• Promotions & SPIFFs: Design and manage incentives, Partner SPIFFs, and promotional campaigns that drive engagement and sales activity.
• Creative Thinking: Bring innovative ideas to the table that support partner success and differentiate us in a competitive landscape to onboard new partners while engaging the current base.
• Customer Targeting: Supporting our Direct and Account Development teams in customer profiling, targeting and promotions aimed at driving upselling across the entire Fusion Connect product stack.

Partner Enablement

• Training & Onboarding: Design and deliver impactful onboarding and continuous learning programs tailored to our partners and channel managers, ensuring a deep understanding of our products, services, and value proposition.
• Content Development: Create and maintain a library enablement resource—sales decks, one-pagers, battlecards, and competitive insights to support partner-led growth.
• Tool & Portal Management: Oversee partner enablement tools and systems, including CRM integrations, partner portals, and content management platforms, ensuring accessibility and usability.
• Communication & Engagement: Maintain open, proactive communication. Facilitate feedback loops and keep teams informed on updates, launches, and strategic changes.

Other Responsibilities

• Cross-functional Support: Collaborate with sales, marketing, product, and operations teams to align partner initiatives with broader company goals.
• Adaptability: Take on additional enablement projects and responsibilities as business needs evolve.

Qualifications

• Experience in sales enablement, partner/channel enablement, or a related role.
• Strong understanding of partner/channel dynamics and the ability to build programs that meet diverse partner needs.
• Proven track record of building and managing enablement strategies, content libraries, and training.
• Familiarity with Salesforce, partner portals, and sales enablement platforms.
• Strong written and verbal communication skills, with an ability to translate complex ideas into actionable tools.
• Creative problem-solver with a collaborative mindset and strong project management abilities.