City of New York

Job Description

The Agency You’ll Join

The New York City Mayor’s Office is responsible for overseeing city services throughout the five

boroughs, coordinating public agencies and departments, and managing public property. New York City

Mayor Eric Adams is head of the executive branch of New York City's government. Previously, Mayor

Adams has served the people of New York City as an NYPD officer, state senator, and Brooklyn borough

president. The Adams’ administration is leading the fight to serve the people of the greatest city in the

world, ensuring delivery of efficient and effective services, working to make New York City’s economy

stronger, reducing inequality, improving public safety, and making the city more affordable that meets

the needs of all New Yorkers. We value leadership, transparency, fairness, and efficiency as we actively

seek diverse talents from various sectors to join our team.

The Team You’ll Work With

The Mayor’s Office of Immigrant Affairs (MOIA) was established pursuant to the New York City Charter

to promote the well-being of New York City’s immigrant communities. To achieve this, MOIA serves as

a bridge between city government and immigrant communities; advises and assists in developing and

implementing policies and programs designed to assist immigrants and speakers of other languages;

and supports and enhances the ability of city agencies and offices to serve immigrant communities

city-wide. To learn more, visit: https://www.nyc.gov/site/immigrants/.

The Problems You’ll Solve

MOIA seeks a Community Liaison with experience in issue campaigns, community organizing, labor

advocacy, and/or working with impacted immigrant communities. Each Community Liaison is assigned

a geographic “turf” area within the city where they will serve as MOIA’s representative. Community

Liaison develops deep relationships with grassroots leaders and community members across various

sectors and levels, including community-based organizations, schools, religious institutions, hospitals,

and libraries.

The Community Liaison will be joining a close-knit, highly supportive team. On average, Community

Liaisons spend 75% of their time in their assigned field placement and 25% of their time in the office.

Generally, turf area is assigned based on where a Community Liaison lives, languages spoken, and/or

the need determined by agency priorities.

The selected candidate will work closely with other City and nonprofit partners to conduct outreach to

ensure that the concerns of New York City’s diverse immigrant communities and community-based

organizations are accounted for in the implementation of City programs. Community Liaisons build

expertise on a range of issue areas, including, for example, TPS, DACA, fraud impacting immigrant New

Yorkers, and workers’ rights. In addition, Organizers will gain experience working with LGBTQIA+ and

gender non-conforming individuals, faith communities, community-based organizations, and at-risk

immigrant workers.

Under the supervision of the Outreach Managers and Director, the selected candidate will be expected

to help develop and implement outreach strategy and campaign plans, understand community

concerns, and provide recommendations for how to deliver solutions and resources effectively.

The Community Liaison duties will include, but not be limited to, the following:

• Develop and implement outreach tactics to reach immigrant New Yorkers and other

communities eligible for services, including IDNYC Days of Action and MOIA Immigration Legal

Support Centers.

• Propose and organize large-scale events such as Iftar in the City, Interfaith Passover Seder, and

community town halls. Community Liaisons are expected to coordinate all components of the

event planning, including compiling procurement requests, liaising with other City agencies, and

working with key community members.

• Contribute to rapid response work, including organizing and participating in last-minute

engagements such as rallies, vigils, and press conferences.

• Provide guidance and assistance in ensuring MOIA and other City partners are communicating

effectively with diverse and hard-to-reach immigrant communities.

• Attend community meetings and events to provide information and resources.
• Disseminate education and outreach materials in target neighborhoods by tabling at events,

delivering presentations, and conducting community canvases.

• Report on the impact of qualitative and quantitative work on a regular basis through a Post

Event Data system in a timely weekly manner.

• Train partners and volunteers to expand the effectiveness and reach of MOIA’s programs.
• Identify and develop relationships with community partners.
• Assist and collaborate with our Constituent Service Team by answering the MOIA Hotline and

conducting Know Your Rights presentations as needed.

• Perform other related assignments, as directed.

About You

• You have cultural fluency and a high level of comfort working alongside and in partnership with

diverse communities and coworkers.

• You have strong knowledge of immigrant and other at-risk populations and community-based

organizations.

• You have professional or volunteer community outreach experience.
• You have excellent organizational and analytical skills and comfort with data-driven analysis and

strategic planning.

• You have the ability to communicate professionally, both verbally and in writing.
• You are comfortable with public speaking on a regular basis.
• You have experience working in a high-speed environment with attention to detail.
• You have the ability to juggle multiple priorities.
• You have excellent interpersonal skills.
• You have the ability to engage, motivate, and inspire others.
• You have a willingness to regularly work evenings and weekends.
• You are proficient in multilingual staff, which is a plus.
• You have a baccalaureate degree from an accredited college and two years of satisfactory fulltime professional experience in one or a combination of the following: working with an issue based, labor, or political campaign, or community organizing experience; OR
• You have a high school diploma and four years of professional experience in the areas

described above.

• You are able to work with authorizers who are DACA/TPS recipients or have direct personal or

family experience with the immigration system.

MAYORAL PROGRAM COORDINATOR (M - 06423

Qualifications

1. A baccalaureate degree from an accredited college and two years of experience in administration, research, management, analytical work, community work or community activities; or

2. A four-year high school diploma or its educational equivalent and six years of experience as described in "1" above; or

3. A satisfactory equivalent combination of education and/or experience. However, all candidates must have at least one year of experience in administration, research, management, analytical work, community work or community activities.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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