ITIL- Change Management

Virtusa

ITIL- Change Management - (CREQ221353)

Description

We are seeking a highly motivated and experienced Change Management person proficient in ITIL. The candidate will be responsible for driving and managing change initiatives within our organization, ensuring that all ITIL processes are implemented effectively to enhance service management and operational efficiencies. Please let me know if you have anyone suitable candidates.

Key Responsibilities

Change Management: Lead the planning and execution of change initiatives globally, ensuring minimal disruption to services.

ITIL Implementation: Apply ITIL framework to manage and streamline IT services, including incident, problem, and change management.

Stakeholder Engagement: Collaborate with key stakeholders to understand change requirements and communicate progress.

Risk Assessment: Identify and assess risks associated with changes and propose mitigation strategies.

Training and Support: Provide training and support to teams impacted by changes to ensure smooth transitions.

Continuous Improvement: Review and refine change management processes to meet evolving business needs.

Qualifications

Education: Bachelors degree in Information Technology.

Experience: Minimum of 5 years experience in ITIL-based change management roles.

Must have infrastructure, business application/process knowledge.

Certification: ITIL Foundation Certification required.

Skills: Strong analytical, organizational, and communication skills; proficiency in change management tools and software.

Knowledge: Comprehensive understanding of ITIL principles and best practices.

Primary Location

: IN-KA-Bangalore

Schedule

: Full Time

Employee Status

: Individual Contributor

Job Type

: Experienced

Travel

: No

Job Posting

: 16/05/2025, 7:10:44 AM

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Confirmed 10 hours ago. Posted 30+ days ago.

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