WellDoc

Company & Culture

Welldoc®, a digital health leader revolutionizing cardiometabolic care, is integrating personalized, real-time and actionable insights into the daily lives of individuals living with cardiometabolic conditions, enabling improved health and outcomes. Welldoc’s comprehensive digital health platform provides AI-powered digital coaching across pre-diabetes, diabetes, hypertension, heart failure and weight and obesity management, with integrated mental wellbeing and sleep support. Welldoc’s flagship product, BlueStar®, is an FDA-cleared digital health solution that guides individuals through the complicated journey of living with diabetes by enabling them to self-manage their care while enhancing connections to their healthcare team. These capabilities are now integrated into the Welldoc platform, providing comprehensive and flexible support across conditions. Welldoc partners with health plans, health systems and employers with the goal of extending care, improving health and reducing costs. The company has achieved 11 510(k) clearances for diabetes functionality within its digital health platform, and an IP portfolio of 43 patents for its advanced AI and first-in-class tech. With over 75 clinical publications, Welldoc has also built an extensive library of clinical research, including many publications focused on the value of combining CGM with AI-powered digital health solutions. Welldoc is a thought leader in the evolving world of AI powered digital health and has been showcased in prestigious conferences and publications, including South by Southwest, Wall Street Journal and the Economist.

Welldoc has been named the “Best Overall Digital Health Company” by MedTech Breakthrough. The company recently received the 2024 Innovation Award and was a finalist for the AI Excellence Award from Business Intelligence Group.

For more information, visit https://welldoc.com/. Follow us on LinkedIn and Twitter.

At Welldoc, we are focused on transforming healthcare by creating an environment that fosters collaboration, learning, and innovation. We value the personalities and experiences of every one of our team members, giving everyone the opportunity to thrive as we make our mission a reality.

Welldoc has been certified as a Great Place to Work for the last 3 years. If you are inspired by innovation and the power of cutting-edge science to help individuals live healthier lives, we would love to hear from you!

• Welldoc® Diabetes and Welldoc Diabetes Rx is an FDA-cleared medical device, intended for use by healthcare providers and their adult patients with type 1 or type 2 diabetes. For full labeling information, visit www.welldoc.com. The other Welldoc App products are non-FDA-cleared and intended to promote general wellness and education/self-management of various chronic disease states.

Job Purpose

Working closely with our client partners, sales, marketing, client success, commercial, product and engineering teams, you’ll dive into a powerful data set to help us structure reporting data models, visualization dashboards, and reports that will help to answer important questions that affect millions of patients in today’s health care system. Digital therapeutics and The Welldoc Platform allow the extension of the data available in most healthcare systems today by adding both patient-reported data as well as high-frequency sensor data. This enhanced-scale data collection and analysis becomes the basis of data-driven design for our product, and data-driven delivery for our customers. The complexity, challenge, opportunity and most importantly, impact of your insights would be difficult to match elsewhere. Your role will be to build and maintain different kinds of data models, informative visual dashboards and reports to address the questions that could be asked based on a patient’s healthcare data. You will do this by working with data tools such as Databricks and structuring efficient queries to build data models, pipelines and visualizations that answer those questions, providing feedback to internal and external stakeholders. The team’s output will be the fulcrum of a new generation of value delivery that is driven by data, information, knowledge and action that can be interpreted and consumed by internal teams and external client partners.

Responsibilities

• Lead the Reporting and Visualization team as it builds and maintains insightful and engaging data visualization dashboards and reports that deliver key business, engagement, and clinical insights to external and internal stakeholders
• Lead the construction and maintenance of backend reporting pipelines and analysis data models using latest data engineering techniques and tools
• Work with IT and Engineering teams in integrating reporting data pipeline and sources into BI data stores
• Implement ad-hoc reports and visualizations to support external stakeholders’ analysis and reporting requests
• Generate various reports and visualizations to provide insights into the workings of products in different customer and operating environments to our internal sales, marketing, client success, and commercial teams
• Lead and support reporting-as-a-service model while working closely with client partners
• Document projects including business objectives, business rules and requirements, data gathering/pipelining and processing, leading approaches, and analytical metrics. Develops materials and dictionaries to explain analytical findings. Explain findings to internal and external business audiences
• Build and manage data models as a product appropriate development lifecycle/process documentation and updates.

Required Skills & Experience

• Ability to lead a small, high-power team while managing multiple projects in parallel
• 5-10 years of experience in data visualization, reporting and analytics is required, with 2- years of experience at the director/senior manager level preferred.
• Demonstrable experience in leading and managing end-to-end reporting and visualization development
• A keen eye for good data visualization design is preferred
• SQL and Python programming experience is required, with Java and Pyspark experience preferred
• Experience with data visualization tools such as Microsoft PowerBI (preferred), Tableau, D3.js, Plotly, and other similar visualization tools.
• Understanding of data engineering concepts, working with cloud computing services such as Azure and big data tools such as Databricks, Salesforce, Google analytics, MongoDB and Spark
• Ability to develop, track and create deployable reporting pipelines across multiple environments. Writing deployment instructions – pre/post deployment steps
• Ability to provision new Databricks catalogs from scratch and configure sandboxes for testing
• Ability to communicate with customers and provide consultation on analytics and reporting solutions
• Hands-on experience in administration setup, e.g., managing users, security controls, and data as well as creating roles, profiles and permission sets
• Good problem-solving skills and ability to give optimal solutions
• Demonstrate excellent verbal and written communication skills within individual functional areas and across intra-company departments

Welldoc operates in ISO 13485 and MDSAP regulated and HITRUST and SOC 2 Type II compliant environments. Therefore, it is expected that all employees will have either, prior experience working in those environments or, will be trained to understand the requirements needed to work and support those requirements and culture as they relate to individual roles and responsibilities.

Required Education

• Master’s degree in Information Science, Business Analytics, Data Visualizations or Computer Science is required

Compensation & Benefits

Welldoc offers a competitive compensation package which, in addition to salary, includes generous PTO, medical insurance, dental insurance, vision care, life and disability insurance, retirement benefits and the opportunity to participate in health savings accounts and/or dependent care accounts. While the anticipated salary range for this position is between $120,000-$140,000/year with the expectation that most candidates will fall around the midpoint of the range. Exceptional candidates may exceed the range if education and experience warrant.

Upon receipt of a conditional offer of employment, you may be required to complete and clear a multi-panel drug screening process. This screening is in connection with requirements set by certain of the Company’s customers, with which you may be working in this role, and will at all times be administered under all applicable laws.

Welldoc is an equal opportunity employer and prohibits discrimination and harassment of any kind. We offer an inclusive workplace and will not tolerate discrimination against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status or parental status.