Alorica

Alorica – Passion, Performance, Possibilities:

Consumer expectations for great service are rapidly evolving, with growing demand for more options, ease, and effectiveness in every brand interaction. At Alorica, we specialize in designing digital CX and financial service solutions that turn customer interactions into brand loyalty. As a global leader, we deliver world-class customer care, financial solutions—including loan servicing—and digital support tailored for industries like finance, fintech, healthcare, retail, and technology.

We partner with many of the world's most innovative and respected brands, leveraging digital assistants, intelligent automation, and data-driven analytics. With headquarters in Irvine, California, and global delivery capabilities, we drive measurable impact across voice, digital, and back-office channels.

Responsibilities:

• Identify and develop new business opportunities, building trusted relationships with prospective clients in the financial and loan servicing industries, specifically focused on the Credit Union and Fintech companies.
• Lead the development and delivery of tailored sales presentations and proposals aligned to client goals and needs.
• Collaborate across internal departments—IT, Legal, Operations, Finance—to develop customized, compliant loan servicing solutions.
• Stay informed on industry trends and competitive intelligence to guide sales positioning and inform product evolution.
• Guide prospective clients through the full sales cycle—from lead generation to closing complex, consultative financial service deals.
• Maintain a strong pipeline and deliver regular progress reports and forecasts to executive leadership.