HqO

About HqO

HqO is connecting real estate to the people with an asset agnostic, cross-property suite of powerful applications and services that foster best-in-class, dynamic end-user experiences. HqO’s REX (Real Estate Experience) Platform assesses the health and performance of a person’s experience within a physical space while providing the necessary tools for operators to manage and optimize it, all from one central location.

HqO has been trusted to power 400 million+ square feet across 700+ properties in 32 countries, and we’re backed by some of the world’s most prominent VC and real estate companies as we continue to grow rapidly across the world.

We’re driven by our core values of LET’S GO (Learning, Excellence, Truth, Service, Goodness, Ownership) which define our culture and push us to do our best work every day. If you want to join a fast-growing, highly collaborative, and supportive team that is at the forefront of real estate transformation, we’re the company for you.

About the role

The Product Manager will be focused on User Workflows and Mobile Access Management—a role blending product leadership, strategic thinking, and deep user empathy. The mission will be to ensure that users move seamlessly through physical spaces using our innovative mobile access solutions. The Product Manager will define clear product strategies, collaborate closely with engineering, design, and customer-facing teams, and drive the delivery of impactful product outcomes.

This role is part of a new, two-role structure designed for maximum impact. While the Product Manager focuses on product vision, strategy, and execution, they will partner closely with our dedicated Field Implementation & Support Lead, who will handle in-market deployments, customer onboarding, and day-to-day operational support. Together, this creates an unbeatable team that delivers exceptional user experiences and business results.

What you'll do

• Define and execute a compelling product roadmap that delivers measurable customer and business outcomes.
• Become a domain expert in mobile access technology. While prior experience isn't required, a willingness and eagerness to quickly become deeply knowledgeable is essential.
• Track and analyze key user engagement metrics to continuously refine your product and improve user experiences.
• Collaborate closely with engineering and UX teams to ensure timely delivery of high-quality software solutions.
• Develop strong, collaborative relationships across the organization, ensuring stakeholder alignment and clarity of vision.
• Actively gather and synthesize user feedback, using data-driven insights to make informed decisions about feature prioritization and product improvements.

What you bring

• A highly curious, adaptive learner who thrives in ambiguity and rapidly changing environments.
• Strong product instincts and a genuine passion for creating exceptional user experiences.
• Proven ability to translate complex ideas into clear, impactful strategies and actions.
• Effective communicator, comfortable working across all levels of the organization and translating between technical and business stakeholders.
• Relentless drive to deliver results, with demonstrated ownership and accountability.
• Alignment with our core values: Learning, Excellence, Truth, Service, Goodness, and Ownership.
• Willingness and ability to travel up to 30%, including international travel to the EU. You'll spend time with customers, partners, and teammates in-market

How to apply

For consideration, please submit your resume. We appreciate your interest in HqO and will be back in touch if it seems like your background and experience is a good fit!