Amadeus

Job Title

Software Development Engineer 3

Key Responsibilities:

• Develop, configure, and enhance ServiceNow modules like ITSM, HRSD, and custom apps using best practices.
• Implement business logic using scripting (client/server side), Flow Designer, and UI policies.
• Participate in design reviews, peer coding sessions, and sprint planning activities.
• Support integrations using REST APIs and MID Servers with external enterprise systems.
• Contribute to testing and deployment activities, including ATF and CI/CD pipelines.
• Create documentation, user guides, and support materials.

Technical Skills & Tools:

• JavaScript, Glide API, Flow Designer
• ServiceNow Studio, App Engine Studio
• ITSM, HRSD, CMDB, Service Catalog, Knowledge Management
• REST/SOAP integrations
• Agile tools (JIRA), Git, Jenkins (optional but nice to have)
• Possesses prior development experience in other programming languages such as Java, C++, and Python, demonstrating versatility and adaptability across different technology stacks

Ideal Candidate Profile:

• 5-7 years of hands-on ServiceNow development experience in a professional setting
• Strong understanding of platform configuration and customization
• At least one active ServiceNow certification (CSA mandatory, CAD)
• Solid problem-solving, communication, and debugging skills
• Motivated to grow toward a senior developer or architect track

Core Competencies:

• Ownership and delivery mindset
• Technical curiosity and willingness to learn\
• Quality and detail-oriented
• Team player with effective collaboration skills

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.

Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.