Rochester Institute of Technology

Position Title

Mgr, Instructional Design Contractor Svcs

Organization

RIT Certified

Job Responsibilities

Instructional design contractor management

• Recruit, onboard, and manage external course development teams comprising instructional design contractors and subject matter experts.
• Provide effective feedback aligned to RIT Certified standards.
• Connect contractor teams and internal teams as needed.
• Flexibly apply a variety of project management methodologies and techniques to ensure high-quality output in compliance with budgets and production schedules.

Instructional design

• Collaborate with subject matter experts to develop industry-aligned, student-centered noncredit courses.
• Collaborate with curriculum developers, corporate partners, and other design team members to ensure quality and consistency across RIT Certified’s growing portfolio of courses.
• Using RIT Certified course quality guidelines, assess existing courses across multiple learning management systems, and prioritize improvements based on the impact to students and effort required.

Resource development for instructional design and SME contractors

• Collaborate with RIT Certified staff to expand and enhance the existing library of contractor resources, including style guides, templates, and contractor training materials.

FLSA Category

Exempt

Requisition Number

9624BR

College/Division

Provost

Required Application Documents

Cover Letter, Curriculum Vitae or Resume

Employment Category

Fulltime

Additional Details

In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. Rochester Institute of Technology considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. RIT does not discriminate. RIT promotes and values diversity, pluralism and inclusion in the work place. RIT provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability in its hiring, admissions, educational programs and activities. RIT provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-475-2424 or email your request to hr@rit.edu. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

Required Minimum Education Level

Bachelors or Equivalent Experience

How To Apply

In order to be considered for this position, you must apply for it at: http://careers.rit.edu/staff. Click the link for search openings and in the keyword search field, enter the title of the position or the BR number.

Wage Band

119A

Required Qualifications

Education/Experience

Bachelor's degree (Communication, Education, Instructional Design, Educational Technology, Business, Project Management, or similar field) OR equivalent experience

Three years experience in instructional design or course/curriculum design and development in secondary or postsecondary education, or for industry clients

Three years professional experience in project management

Skills:

• Ability to manage content and configuration across a variety of learning management systems, including D2L Brightspace
• Proficiency in multimedia authoring software, including Articulate Storyline, Articulate Rise, and Adobe Creative Cloud
• Ability to design materials compliant with Web Content Accessibility Guidelines (WCAG)
• Ability to incorporate Universal Design for Learning in course structure and content
• Ability to collaborate effectively with a variety of stakeholders, including subject matter experts, contractors, and internal team members
• Ability to manage several complex project simultaneously while adhering to deadlines
• Ability to maintain documentation and reporting visible to internal stakeholders
• Proficiency in or willingness to develop proficiency in ClickUp
• Ability to quickly and accurately transform complex or disorganized content into engaging, well-sequenced course material
• Ability to apply current research on curriculum, assessment, and instruction, especially for online adult students
• Ability to flexibly apply a variety of project management practices and techniques to ensure on-time, on-budget delivery
• Excellent written and verbal communication skills, including writing about complex or technical topics for diverse audiences
• Ability to use Zoom, Microsoft 365, Slack, and learn other consumer and enterprise software tools as needed
• Ability to acquire new skills as needed to direct external instructional designers and subject matter experts, support onboarding processes, create schedules of deliverables, evaluate deliverables, and provide actionable feedback.

Preferred Qualifications

• Ability to manage content and configuration of 2U’s edX LMS
• Proficiency in Kaltura and Camtasia
• Familiarity with UpWork
• Experience as a hiring manager or supervisor
• Ability to create order and organizational structures that ensure effectiveness and efficiency in one’s own work, as well as in the work of one’s team
• Ability to persist in solving complex problems, taking into account the needs and preferences of diverse stakeholders

Department/College Description

RIT Certified, a division of Rochester Institute of Technology, is professional education reimagined for maximum impact. Student engagement and employer demand are at the center of all we do. RIT Certified coursework jumpstarts economic mobility, accelerates the careers of working professionals, and empowers C-suite leaders to drive their organizations forward. Our ongoing conversation with employer partners ensures that our students are showcasing their skills with portfolios and credentials that speak the language of industry. And it means they're ready to respond to emerging trends in their fields. At RIT Certified, we are committed to continuously improving the practice of bringing talent and business together. Our mission is to promote job and economic mobility and sustainability for individuals from all sectors of the workforce across the globe.

What do we believe at RIT?

Rochester Institute of Technology is a diverse and collaborative community of engaged, socially conscious, and intellectually curious minds. Through creativity and innovation, and an intentional blending of technology, the arts and design, we provide exceptional individuals with a wide range of academic opportunities, including a leading research program and an internationally recognized education for deaf and hard-of-hearing students. We are dedicated to building a diverse community, one where employees feel a sense of belonging, and are valued for their contributions and the perspectives they bring.

As a member of the RIT community, you'll receive a comprehensive employee benefits package that offers multiple options and access to additional employment advantages. You can tailor your benefit elections to meet your needs (affordable medical/dental/vision benefits; paid vacation/sick time/retirement saving plan with exceptional employer match; and tuition assistance for you and your family, to name a few).

Work Location

Hybrid — Remote/On-campus

Job Summary

This is a temporary grant-funded position with a term of one year.

RIT Certified is seeking a dynamic and organized Manager, Instructional Design Contractor Services to play a pivotal role in expanding our portfolio of noncredit courses. In this role, you'll have the opportunity to build and manage a team of talented contractors, ensuring the development of engaging and effective learning experiences for a diverse group of students. If you thrive in a collaborative environment and want to be at the forefront of professional training and workforce development, this is the perfect opportunity to grow your career.

Recruit, onboard, and manage a roster of independent contractors hired to deliver instructional design services in collaboration with subject matter experts (SMEs). Provide feedback to contractors and SMEs aligned to RIT Certified course quality guidelines to ensure high-quality work that meets curricular, design, and technical standards. Liaise between contractors and internal teams as needed. Ensure compliance with budgets and production deadlines while working concurrently with multiple course development teams. This role reports to the Director, Faculty and Academic Affairs.

In collaboration with RIT Certified instructional designers and the Creative & Brand team, enhance RIT Certified’s existing library of contractor resources, including style guides, templates, and contractor training materials.

This role requires a blend of instructional design and project management expertise to ensure high-quality course development that provides an outstanding learning experience to a diverse group of students beginning or advancing their careers. The incumbent will collaborate with RIT Certified’s curriculum developer, corporate partners, and fellow design team members to enhance the quality and consistency of RIT Certified's expanding course portfolio. This involves applying RIT Certified course quality guidelines to evaluate existing courses across various learning management systems, prioritizing improvements based on student impact and effort required.

This role will focus primarily on noncredit courses in the following areas: manufacturing technology, cybersecurity, information technology, skilled trades, and building construction management.

In addition to managing the work of contractors, this role may work as an instructional designer in collaboration with subject matter experts and support the work of internal instructional designers as needed.

Hourly/Salary Minimum

52300

Hourly/Salary Maximum

87600

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