IONOS

At IONOS, the leading European provider of cloud infrastructure, cloud services and hosting services, you will work together with a wide range of teams. We are characterized by open structures, a friendly working culture and flat hierarchies with a strong team spirit. We firmly believe that work and fun are compatible, and offer you the right environment for this. Our constant growth means that we are always looking for new colleagues. Become part of IONOS and grow with us.

Tasks

The Site Reliability Engineering department operates all IONOS Cloud IaaS and PaaS services. We are a team of high-class and skilled engineers on a mission to solve complex problems.

• Monitor system performance (uptime, latency, error rates) and lead 24/7 incident response, aiming for 85% first-time resolution.
• Plan and execute seamless software / hardware deployments across multiple datacenters.
• Conduct regular disaster recovery drills and improve runbooks, alerts, and monitoring thresholds.
• Research, evaluate, and recommend solutions for improving reliability, availablity, performance and security.
• Automate repetitive tasks to improve efficiency.
• Provide level 2 support and direct customer contact.

Qualifications

• Proficient in Linux system administration, with strong troubleshooting skills.
• Experienced with virtualized environments, including Qemu/KVM, OpenStack, Proxmox, and Kubernetes (K8s).
• You have experience with configuration management tools such as SaltStack or Ansible, as well as monitoring tools like Prometheus, Loki, and Grafana.
• Experience with code management is required, with knowledge of merge conflicts, feature branches, merge requests, and continuous integration (CI/CD) being a plus.
• Preferred qualification: experience with Ceph and software-defined networking.
• English and German B2+

Nice to have:

• Experience with software engineering best practices, including code reviews, build processes, packaging, and testing.
• Familiarity with the ITIL framework.

Location: Berlin

Note: At the end of the application process, candidates must undergo a security check. Your consent will be requested in good time during the process.

Benefits

• Hybrid working model with home office option.
• Flexible working hours through trust-based working hours.
• At some locations a subsidized canteen and various free drinks.
• Modern office space with very good transport connections.
• Various employee discounts for activities and products.
• Employee events such as summer and winter parties, as well as workshops.
• Numerous training and development opportunities.
• Various health offers, such as sports and health courses.

About IONOS

IONOS is the leading European digitalization partner for small and medium-sized businesses (SMB). The company serves around six million customers and operates across 18 markets in Europe and North America, with its services being accessible worldwide. With its Web Presence & Productivity portfolio, IONOS acts as a 'one-stop shop' for all digitalization needs: from domains and web hosting to classic website builders and do-it-yourself solutions, from e-commerce to online marketing tools. In addition, the company offers Cloud Solutions to enterprises who are looking to move to the cloud as their businesses evolve.

We value diversity and welcome all applications - regardless of, for example, gender, nationality, ethnic or social origin, religion, disability, age as well as sexual orientation and identity, physical characteristics, marital status or any other irrelevant factor subject to applicable law.