Ref #:
W162315
Department:
Information Technology
City:
London
State/Province:
London
Location:
United Kingdom
Pay Range Max
Pay Range Min
Company Description
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
Position Overview
You will partner with the Lead (Director) on the vision of the Trading, UX, and Testing strategies, and devise the roadmaps to align with these objectives deliver.
You will put the customer at the centre with a data lens that will identify areas of opportunity across all digital touchpoints.
Share knowledge with stakeholders – both nationally and globally – to ensure we are always connecting the dots in the consumer journey, processes, testing, and personalisation.
Essential Duties & Responsibilities
Experience, Skills & Knowledge
5+ strategic cycles in digital, ecommerce, or customer experience roles, with a proven track record of journey optimisation, experimentation, and performance-driven improvements.
Hands-on experience managing A/B testing programmes (ideally using Monetate) - from hypothesis design to launch, analysis, and rollout of insights.
Strong working knowledge of CRO principles and practical experience using tools like Adobe Analytics and Contentsquare to drive decision-making.
Skilled at translating business goals into clear testing strategies, project requirements, and optimisation roadmaps.
Experience representing business needs within project delivery, UAT cycles, and post-launch validation processes.
Proven ability to manage team members, with a focus on building skills, confidence, and ownership.
Strong cross-functional collaborator, confident navigating internal and external, global and regional teams.
Thrives in a fast-paced, matrixed environment with multiple projects and shifting priorities.
Previous experience in luxury, premium retail, or transactional ecommerce is a strong advantage.