Riot Games

As a Quality Assurance Engineer II at Riot, we run the QA process for our teams that make features on Riot's products. We work with teams of software engineers, content developers, gameplay designers, artists, producers and project managers to create value for Players around the world. We are guided by Riot's Test Policies to do the quality activities at every stage of the software development life cycle that set our teams up for success. Additionally, we partner with our teams to arrive at more efficient solutions to everyday problems and improve delivery. We are also tasked to work with other QA professionals, often remotely to get our work completed.

As a Quality Assurance Engineer II on TeamFight Tactics Gameplay Live Team, you will be the quality owner for content and services produced primarily for TeamFight Tactics Live Gameplay, Set release, and related content drops. As a quality owner, you can perform planned duties self-directed with a high level of quality. You’re responsible for ensuring that design and delivery intent is clearly understood by the test teams, risks to quality are highlighted early and often, and that your test teams have sufficient and effective test strategies, test plans, information, and resources to accomplish the team’s quality goals for your product[s]. This role will report to a QA Manager.

Responsibilities

• Own the creation and execution of test plans for TFT live gameplay features, ensuring thorough coverage and alignment with team goals.
• Drive daily testing operations, collaborating with cross-discipline partners to define, measure, and uphold quality standards.
• Identify and communicate live risks, assess impact and likelihood, and work with stakeholders to build proactive mitigation strategies.
• Participate in feature design and internal playtests, providing thoughtful, actionable feedback to improve player experience.
• Manage external QA partners, offering clear guidance and oversight to ensure high-quality, timely test execution.
• Track and report quality metrics, turning data into insights that inform live decision-making and continuous improvement.
• Lead quality focused activities throughout the development lifecycle, with an emphasis on rapid response and player impact awareness post launch.

Required Qualifications:

• You understand what it takes to grow quality for a team, project, or other multidisciplinary effort.
• Quality Management: Planning, Assurance, Control, and Improvement.
• Experience with Test Strategy, Planning, and Design.
• Experience working with embedded developers and content creators.
• Experience tasking remote testers daily, and providing feedback on effectiveness.
• 3+ years Software Quality Assurance experience, with success leading testing efforts on a team.

Desired Qualifications:

• Development experience across several platforms; mobile, console, and PC
• A foundational understanding of back-end systems integration testing requirements
• 2+ years experience on a live service.
• Ranked Platinum or above the last four seasons

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!

Our Perks:

Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information.

Riot Games fosters a player and workplace experience that values teamwork embodied by the Summoner's Code and Community Code. Our culture embraces differences as a strength, and our values are the guiding principles for how we approach work. We are committed to putting diversity and inclusion (D&I) at the center of everything we do and promoting a fair and collaborative culture where Rioters treat one another with dignity and respect. We encourage you to read more about our value of thriving together and our ongoing work to build the most inclusive company in Gaming.