Concord Hospital

Position is located 49 South Main Street, Concord- 36hrs full time with benefit eligibility.

We are flexible as far as a 4 or 5 day work week- rotating hours based on department needs covering 8am-530pm.

Opportunities to shift to hybrid schedule once fully trained and on good performance status.

Summary

The Surgical Scheduler performs a variety of complex duties across the enterprise in collaboration with medical office personnel, surgeons, hospital staff and patients. The Scheduler arranges operative and/or invasive procedural appointments for multiple hospital departments carefully coordinating services to ensure timely access to care. The scheduler is engaged in one or more of the revenue cycle roles for the surgical cases they schedule.

Education

Some additional training beyond high school, but less than an Associates Degree.

Certification, Registration & Licensure

None required.

Experience

One year medical office experience and/or training preferred. Experience with Medical and Surgical Terminology and automated scheduling systems required. Working knowledge of Microsoft Office applications and the ability to navigate in a Windows based environment.

Hours

Rotating shifts between 8:00 am and 5:30 pm. No weekends, no major holidays.

Responsibilities

• Schedules and coordinates surgical and invasive procedures with office personnel, surgeon and hospital
• staff, as well as outside vendors as appropriate.
• Manages faxes received in the Work Queue Monitor program.
• Engages in one or more of the revenue cycle roles including, patient access, insurance verification, prior authorization and denial management for the surgical cases they schedule.
• Diligently follows up on all pending insurance approval requests and documents per departmental guidelines.
• Sets surgical case order per departmental guidelines.
• Researches, analyzes and resolves problems to ensure responses to all inquiries from patients, internal and external departments, offices and providers.
• Makes recommendations and participates in departmental activities, performance improvement efforts
• and quality assurance monitoring.

Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status.

Know Your Rights: Workplace Discrimination is Illegal

Applicants to and employees of this company are protected under federal law from discrimination on several bases. Follow the link above to find out more.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, you may contact Human Resources at 603-230-7269.

Physical and Work Requirements

The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Dictionary of Occupational Titles Material Handling Classification is SEDENTARY. The employee must regularly lift, carry or push/pull less than 10 pounds, frequently lift, carry or push/pull less than 10 pounds, and occasionally lift, carry or push/pull up to 10 pounds.

While performing the duties of this Job, the employee is regularly required to do fine motor, do repetitive motion, hear, sit, and speak. The employee is frequently required to bend, reach, squat, and walk. The employee is occasionally required to stand.

Specific vision abilities required by this job include color vision, far vision, near vision, and peripheral vision.

The employee is occasionally exposed to electrical hazards - shock.

The noise level in the work environment is usually moderate.