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Job Title:

Veterinary Customer Services Representative 2 - SOCC

Department:

Veterinary Medical Center | Medical Center at Dublin

The Veterinary Medical Center at The Ohio State University is searching for a Veterinary Care Customer Services Representative to serve as point of entry for the veterinary hospital. Supports clients and navigates complex protocols, phone systems and organizational structure to provide process and services information to faculty, residents, students, clients, visitors and referring veterinarians. Includes communications regarding client financial responsibilities, referral process and solving access and financial issues. Also includes scheduling appointments, handling customer inquiries, managing client expectational, auditing medical records may involve advocating for clients.

MINIMUM REQUIRED QUALIFICATIONS

High School graduate or equivalent. 1 year of relevant experience required. 2-4 years of relevant experience preferred.

Hiring Range - $17.00 - $21.69

Additional Information:

• Computer/Data Processing
• Customer Service including handling customer inquiries, managing client expectations
• Light cleaning and tidying of office space
• Long periods of sitting

Location:

Stanton Veterinary Clinic (1054)

Position Type:

Regular

Scheduled Hours:

40

Shift:

First Shift

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions.

The university is an equal opportunity employer, including veterans and disability.