West Monroe Partners

Are you ready to make an impact?

West Monroe is seeking a Senior Manager with expertise in Treasury Management and/or Consulting within the Financial Services industry to join our Banking & Credit Unions Practice. As a part of our expanding Treasury Management team, you will play a key role in executing engagements that focus on business and technology related initiatives. These include areas such as sales optimization, operational efficiency, platform strategy, customer engagement enhancements, merger and acquisition activity, TM product assessments and TM risk controls. In this role, you will assist Clients by developing operating models and cost optimization strategies, while also implementing technologies, platforms, data strategies all while supporting related change management processes.

Drawing from your experience with Treasury Management and Commercial Banking, you will tailor solutions to help clients achieve a competitive advantage in their markets. Additionally, you will work closely with business and technology executives to address critical industry challenges, mentor junior consultants, and contribute to the growth of the practice while advancing your career at one of the best places to work.

What will you be doing?

There are three main areas of responsibility for our Senior Managers:

Client Delivery

• Serve as Engagement Account Manager for several key Clients with overall responsibility for client project delivery and account growth
• Leverage Treasury Management subject matter expertise to support select projects and overall practice development efforts
• Facilitate and lead Client and West Monroe Resources on large scale, transformative initiatives
• Communicate and report project status to C-level executives and management, including budget, risks, and general business issues
• Effectively manage project budget, Client billing, and subcontractor expenses
• Assess each Client’s business needs to identify the underlying problems and recommend optimal solutions
• Document clear and concise business / functional requirements and acceptance criteria
• Quickly respond to Client issues while also being able to effectively drive projects to timely and successful completion
• Review project deliverables to ensure quality and consistency of project team output
• Understand the underlying technologies being used on a project to be able to direct how to design, develop, test, and implement a technology enabled solution
• On larger engagements, be able to work with larger management teams and determine independencies between the WMP project and other initiatives
• On smaller engagements, be able to work hands on in creating deliverables which could include strategy, design, detailed business requirements, and organizational structure
• Facilitate effective change management programs within client organizations including creating and administering communication plans to ensure overall system usability and adoption

Business Development

• Experience with and proven success in achieving in-market revenue expectations
• Actively lead and participate in business development with prospective Clients including solution definition, proposal development, pre-sale Client meetings, estimation, pricing, negotiation, project planning, and development of statements of work all to achieve revenue generation goals at the Senior Manager level
• Present at industry conferences and effectively network to develop a robust pipeline of prospect Client opportunities
• Actively build a professional network and affiliate network in the local, regional, and national financial services community
• Support white paper / market perspective development, blogs, and actively participate in industry groups to establish West Monroe as an industry leading consulting service provider in Treasury Management
• Actively partner with Business Developers and other West Monroe solution areas to develop and present impactful solution offerings for prospective Clients
• Drive the sales process of identifying and closing new opportunities with existing Clients
• Foster and broaden professional relationships and opportunities with alliance partners

Practice Development

• Manage and mentor consultants in the effective delivery of impactful solutions to financial services organizations
• Participate actively in the consultant recruiting and performance management processes
• Train consultants within the Financial Services and other West Monroe practices to be knowledgeable of Treasury Management terminology, processes, and key performance indicators
• Drive the development/enhancement of WMP’s methodologies and approaches to financial services Client delivery
• Develop solutions specifically designed to address the needs of financial institutions engaged in the delivery of Treasury Management products and services

Treasury Management Skills and Experience:

• Industry experience in the field of Treasury Management
• Leadership experience and/or expertise in two or more of the following Commercial Banking areas: Business Process Optimization/Business Transformation Office, Internal/External Consulting Group, Credit Management & Portfolio Analytics, Commercial Loan Product, Commercial Lending Sales Process, Loan / Lease Origination Systems, Loan Servicing, Risk Management, Bank Secrecy Act (BSA)/Anti-Money Laundering (AML)
• Leadership experience and/or expertise in one or more of the following is a plus: Small Business Administration (SBA) Lending, Equipment Finance, Alternative Business Lending, Consumer Lending / Leasing, Mortgage / Home Equity, Agriculture Lending, Treasury Management, and Capital Markets
• Experience with industry-leading Commercial Loan Origination Systems (LOS) including nCino, Capitalstream, CreditQuest, WebEquity, and/or Sageworks. Developing business requirements for the LOS technology and/or serving as a liaison between the business and LOS technology development teams is a plus
• Experience working with Commercial Online Banking Platforms (OLB) including, but not limited to Bottomline, Q2, Fiserv, FIS, Backbase & Temenos
• Experience leading transformational change initiatives, including Mergers and Acquisitions, Core and/or Online Banking Platform Conversions, and/or Ancillary Treasury Management related System Implementations and Integrations (e.g., payment hub, product application, onboarding workflow, CRM implementations)
• Some experience with industry-leading Customer Relationship Management (CRM) systems including Salesforce, Microsoft Dynamics, NetSuite, Oracle, etc. Developing business requirements for the CRM technology and/or serving as a liaison between the business and CRM technology development teams is a plus.
• Experience with emerging technologies related to data, AI, and machine learning is a plus

What you need to bring to the table:

• BS in Accounting, Finance, OR Equivalent experience required
• At least 15+ combined years of Financial Services industry and/or professional services consulting experience including Client delivery
• Treasury Management experience within the Financial Services industry is required
• Strong entrepreneurial spirit, having a desire to play a leadership role in business development for the National Financial Services Practice and help continue to grow our business
• Must have experience managing a variety of teams, including small engagements as well as large initiatives
• Must have experience estimating project work effort, cost, and identifying and mitigating project risks
• Must have experience effectively leading organizations or teams through change
• Must have recent experience or proficiency with financial services industry projects and have “been there, done that” confidence regarding capability to deliver value to Clients
• Strong analytical, problem solving, verbal communication, and presentation skills
• Candidates must be eligible to work permanently in the United States without sponsorship
• Strong communication skills to be able to work with Client representatives at all levels, including presenting to C-level executives
• A commitment to inclusion and diversity, and openness to new ideas and perspectives

Based on pay transparency guidelines, the salary range for this role can vary based on your proximity to one of our West Monroe offices (see table below). Information on our competitive total rewards package, including our bonus structure and benefits is here. Individual salaries are determined by evaluating a variety of factors including geography, experience, skills, education, and internal equity.

Employees (and their families) are covered by medical, dental, vision, and basic life insurance. Employees are able to enroll in our company’s 401k plan, purchase shares from our employee stock ownership program and be eligible to receive annual bonuses. Employees will also receive unlimited flexible time off and ten paid holidays throughout the calendar year. Eligibility for ten weeks of paid parental leave will also be available upon hire date.

Seattle or Washington, D.C.

$203,800—$239,800 USD

Los Angeles

$213,500—$251,200 USD

New York City or San Francisco

$223,200—$262,700 USD

A location not listed above

$194,100—$228,400 USD

Other consultancies talk at you.

At West Monroe, we work with you.

We’re a global business and technology consulting firm passionate about creating measurable value for our clients, delivering real-world solutions.

The combination of business and technology is not new, but how we bring them together is unique. We’re fluent in both. We know that technology alone is not the answer, but how we apply it is. We rely on data to constantly adapt and solve new challenges. Actions that work today with outcomes that generate value for years to come.

At West Monroe, we zero in on the heart of the opportunity, getting to results faster and preparing people for what’s next.

You’ll feel the difference in how we work. We show up personally. We’re right there in the room with you, co-creating through the challenges. With West Monroe, collaboration isn’t a lofty promise, but a daily action. We work together with you to turn vision into clear action with lasting impact.

West Monroe is an Equal Employment Opportunity Employer

We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law. To learn more about diversity, equity and inclusion at West Monroe, visit www.westmonroe.com/inclusion.

If you are based in California, we encourage you to read West Monroe’s Notice at Collection for California residents, provided pursuant to the California Consumer Privacy Act (CCPA) and linked here.