Job Details
Description
CTDI is a large-scale Engineering, Repair, and Logistics company that services the country’s largest wireless telecommunications providers, as well as the largest High-speed Internet & Cable providers. CTDI has over 11,000 FT US Employees in over 60 world class US Operations. CTDI also has a global footprint with more than 20,000 employees worldwide.
Field supervisory position responsible for the direct supervision of field installation technicians and overseeing all aspects of assigned installation projects.
Required Skills:
- Direct supervision of Field Installation Technicians including ensuring proper training and professional appearance, driving technician productivity, and verifying daily work schedules.
- Provide field support to Field Installation Technicians for problem resolution including investigating job site issues, consulting with applicable resources, and escalating problems to management as necessary.
- Continually monitor the status of all assigned jobs.
- Conduct job start previews with field installation teams as required and facilitate prompt, efficient start-up of jobs.
- Determine necessary time and resources and ensure on-time completion of installation jobs.
- Assist with logistical support for tools and materials.
- Provide job status reports as requested.
- Interface with customer regarding installation projects.
- Ensure all jobs conform to customer and CTDI quality requirements and confirm compliance with installation checklist prior to final quality audit.
- Schedule and conduct end-of-job walk-through meetings with customer representative as required.
- Ensure end-of-job paperwork is properly completed and submitted per department procedures.
- Provide technical skills development and career development to Field Installation Technicians.
- Evaluate performance of Field Installation Technicians and provide feedback to management.
- Enforcement of corporate and divisional policies including counseling employees when necessary.
- Assist with scheduling and coordination of Field Installation Technicians assignments.
- Attend or perform site surveys when requested by Project Engineer.
- Assist Project Engineers with job quoting, material issues, and specifications.
- Attend MOP meetings as required.
- Ensure proper use, maintenance, and upkeep of installation vehicles.
- Review and approve technician expense reports as required.
Required Experience:
- Minimum of 12 months central office experience.
- Minimum of 3-5 years supervisory experience.
- Excellent supervisory and project management skills.
- Excellent interpersonal skills with the ability to motivate others.
- Excellent employee development skills.
- Excellent written and verbal communication skills.
- Excellent problem solving ability.
- Strong follow-up ability.
- Ability to manage multiple projects simultaneously and meet set deadlines.
- Excellent organizational skills including the ability to organize jobs and delegate tasks effectively.
- Ability to interpret and explain job specifications for multiple jobs.
- Ability to communicate and deal effectively with various organizational levels.
- Thorough understanding of customer and CTDI installation standards and practices.
- PC skills including ability to use word processing, spreadsheet, and e-mail applications.
- Ability to lift up to 75 lbs.
- Must have valid driver’s license and reliable personal vehicle for company use
- Must have availability for travel, both locally and nationwide.
You will love working in our family-oriented company! When you join our family, you will enjoy perks such as:
- Weekly pay
- Positive, team-oriented, inclusive workplace
- Health, Dental, Vision, & Prescription Coverage
- Paid holidays, vacation, & sick/personal time
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- 401(k)
- Life insurance
- Disability insurance
- Employee assistance program
- Tuition reimbursement
Work Authorization:
- United States (Required)
- Must be 18 years of age
Working Days:
Apply today to join our dynamic team! CTDI offers an excellent compensation and benefits package and has been a growing leader in the telecommunications field for over 50 years. Come put our successful history behind your career!
CTDI is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. This policy applies to every aspect of employment at CTDI, including recruitment, hiring, training, advancement, and termination.
This position does not qualify for visa sponsorship.
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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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