McCain Foodservice Solutions

Position Title: Key Account Manager - Retail

Position Type: Regular - Full-Time

Position Location: Dubai Mainland

Requisition ID: 35931

We are passionate about potatoes. But we’re even more passionate about our People!

At McCain, we know the power food has to connect people, families, and communities. That’s why our purpose is simple and bold: Celebrating real connections through delicious, planet-friendly food.

We’re customer obsessed, team-spirited, and driven by impact. And when we grow together, we succeed together.

Ready to lead retail success across the MENA region?

Join us as our next Key Account Manager – Retail (MENA)!

Your Purpose:

As our Key Account Manager for Retail MENA, you'll lead the growth of our retail business across multiple markets through efficient distribution management and a sharp commercial mindset. You'll work cross-functionally with McCain teams and local distributors to drive volume, profitability, and market share, all while building solid customer partnerships and delivering on execution excellence.

Where You’ll Work:

• Region: MENA (Middle East & North Africa)
• Travel: Regular across key markets
• Reporting to: Retail Director MENA
• Languages: Arabic & English fluency required

What You’ll Do:

Retail Strategy & Growth

• Build and execute strategic retail plans per market, in line with business goals
• Align local distributor teams with McCain’s ambitions and performance KPIs

Distributor & Partner Leadership

• Own and lead the relationship with distributors (RTM model)
• Conduct robust business reviews on targets, stock levels, sell-in support, and activations
• Ensure strong alignment with channel and brand marketing

Key Account Management

• Develop advanced partnerships with top regional retailers
• Identify new opportunities (PL, category expansion, regional deals, new models)
• Support trade marketing execution: POS tools, promotions, activations

Sales Operations & Forecasting

• Collaborate with demand planning and distributors on accurate forecasting
• Monitor IMS, stock levels, and ensure timely order management
• Follow up on payment terms, A/R, and credit management in coordination with finance

Market Intelligence

• Track category trends, shopper behaviour, and competitor activities
• Report business insights and market risks across MENA

What You Bring:

• University degree in Business, Marketing, or related field
• 5–7 years’ experience in FMCG sales (preferably in food/Retail/Distributor-led markets)
• Fluency in Arabic & English (written and spoken)
• Commercial sharpness – able to manage P&L drivers, margins, and forecast accuracy
• Excellent stakeholder management – both internal and external
• A structured yet entrepreneurial mindset: strategic thinking meets hands-on execution
• Willingness to travel across the region

Why McCain?

At McCain, you don’t just take a job — you join a global family that believes in people-first culture, shared success, and real impact. We offer competitive compensation, benefits, and development paths tailored to your growth. Here, you matter.

Join us and help shape the future of retail in MENA – one delicious potato at a time.

Apply now and let's grow together.

McCain Foods is an equal opportunity employer. We see value in ensuring we have a diverse, antiracist, inclusive, merit-based, and equitable workplace. As a global family-owned company we are proud to reflect the diverse communities around the world in which we live and work. We recognize that diversity drives our creativity, resilience, and success and makes our business stronger.

McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to meet your needs.

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Job Family: Sales

Division: Continental Europe

Department: Retail MEMA

Location(s): AE - United Arab Emirates : Dubai : Jebel Ali

Company: McCain Middle East FZE

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