Located in Cumberland, MD - UPMC Western Maryland is full of opportunities for those looking to take the next step in their career! We are currently hiring a Practice Manager to support our Primary Care Offices.
This is a Monday - Friday, dayshift position. Previous practice management experience is highly preferred.
- The candidate will be placed in the appropriate job title on the career ladder based on education/experience. Pay rates shown are for the Sr. Practice Manager job title.
The Practice Manager will oversee all operational aspects of the practice sites to ensure quality patient care.
Responsibilities:
- Ensure appropriate and high quality staffing through the strategic placement of office coordinators, office and practice managers.
- Supervise and oversee practice budgets.
- Develop and maintain a patient-centric culture, centered around patient arrival and follow up activities in line with the consumerism initiatives, if applicable.
- Serve as liaison to various UPMC departments and resources.
- Serve as liaison for renovations, construction, and building utilization with UPMC and outside construction services.
- Develop strategic plans for practices.
- Monitor practice operations to identify areas for improvement, expansion of services, and potential new market areas.
- Ensure compliance with all UPMC policies and procedures.
- Communicate effectively with staff, physicians, and peers through oral and written communications.
- Assist in the due diligence, practice valuations, contract negotiations, and staffing as required.
- Assist in physician relations as necessary.
- Maintain knowledge initiatives as it relates to the operation of the practices.
- Oversee and assist in the recruitment of staff and new practices.
- Review and evaluate the effectiveness of current procedures and plans with the Office/Practice Manager and Physician to develop and implement new, more efficient systems and procedures as required to improve office operations.
- Monitor and meet practice specific benchmarks inclusive of point of service and scheduling (inclusive of template management for timely patient access), if applicable.
Bachelor's Degree + 3 years of management experience w/ 1 year of healthcare experience OR Associate's Degree + 3 years of healthcare experience and 3 years of management experience OR High School Diploma + 5 years of healthcare experience and 5 years of management experience.
Licensure, Certifications, and Clearances:
UPMC is an Equal Opportunity Employer/Disability/Veteran
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