Are you passionate about patient care and thrive in a dynamic healthcare environment? If so, we have the perfect opportunity for you!
Join UPMC Hillman Cancer Center as a Full-Time Medical Assistant / Patient Service Coordinator at our oncology office in Monroeville, PA.
Schedule: Monday through Friday, daylight hours (no evenings, weekends, or holidays!).
As a Medical Assistant, you will perform patient care duties, assisting physicians with clerical, environmental, and organizational tasks, taking vital signs, registering patients, scheduling tests, and assisting with exams and treatments. As a Patient Service Coordinator, you will handle all the Medical Assistant duties, as well as front office duties, ensuring a smooth and efficient patient experience.
Why You’ll Love Working Here:
- Impactful Work: Be part of a team providing cutting-edge cancer treatment and compassionate care.
- Collaborative Environment: Work alongside experienced oncologists, nurses, and support staff.
- Professional Growth: Benefit from continuous learning and career advancement opportunities with our dedicated Medical Assistant career ladder and tuition assistance.
- Supportive Culture: Enjoy a workplace that values teamwork, respect, and work-life balance.
Make a meaningful difference in patients’ lives. Apply today and join us in our mission to provide exceptional care!
Responsibilities:
- Completes vital signs, specimen testing and EKGs as needed.
- Organizes daily schedule of patients, greet patients and assigns rooms.
- Orders supplies for unit as necessary.
- Maintains competency requirements.
- Coordinates the ordering of blood products in collaboration with RNs, Blood Bank and Laboratory.
- Greets each person entering the clinic, identifies self and role. Explains processes and procedures to new patients and assists with paperwork.
- Participate in interdisciplinary activities such as staff meetings and other committees as assigned.
- Other Duties as Assigned.
- Maintain high visibility. Stationed in a prominent area in the clinic that is readily identifiable and accessible to customer.
- Anticipates and responds to meet customer needs.
- Respond appropriately to crisis situation as a team member.
- Participates in interdisciplinary activities such as staff meetings and other committees as assigned.
- Assists in the registration of patients to include verification and confirmation of health insurance coverage.
- Immediately report any situation that may impact safety of patients, visitors and staff.
- Provides front desk coverage as assigned.
- Continuously monitors environment and facilitates correction of any detraction from the appearance, comfort and safety of the clinic.
- Account for all customers in the clinic.
- Provides lobby/waiting room coordination and supervision.
- Serve as liaison between customer and clinic staff.
- Collects 100% of copays daily and correctly balances at the end of each day.
- Coordinates scheduling to include testing.
- Coordinates and manages the bone marrow biopsy schedule for multiple practitioners and bone marrow technician.
Qualifications:
UPMC has a robust career ladder for Medical Assistants and Patient Service Coordinators. Explore this opportunity to see how you can use your skills to make a difference!
Applicants will be placed in the appropriate job title & salary based on their experience and education.
Medical Assistant:
- High school diploma or equivalent is required.
- Patient care experience preferred.
Salaries range from $17.64 – $19.51 – $26.53 hourly
Medical Assistant, Senior:
- High school diploma or equivalent is required.
- Successful completion of Medical Assistant Program or equivalent hospital program (LPN/RN/EMT)
- OR successful completion of certification examination (AMT, AAMA, NAHP, NCCT, or NHA)
- OR at least 1 year of patient care experience.
- Must be responsible and demonstrate proficiency in three practice category-specific tasks as determined by the manager.
- Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities.
Salaries range from $17.84 – $20.25 – $26.62 hourly
Medical Assistant, Expert:
- Successful completion of Medical Assistant Program or equivalent hospital program (LPN/RN/EMT)
- OR successful completion of certification examination (AMT, AAMA, NAHP, NCCT, or NHA) and 1 year of patient care experience
- OR at least 2 years of patient care experience.
- Must successfully complete the UPMC Preceptor training and serve as a preceptor and mentor to newly hired team members.
- Must be responsible and demonstrate proficiency in all practice category-specific tasks as determined by the manager.
Salaries range from $18.04 – $20.98 – $26.71 hourly
Patient Service Coordinator:
- High School graduate or equivalent required.
- Minimum of three years of direct patient care and or phlebotomy experience.
- Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities.
- Possesses strong interpersonal skills and the ability to work with individuals from multi-disciplinary groups.
- Possesses excellent organizational skills.
Salaries range from $18.04 – $20.98 – $26.71 hourly
Licensure, Certifications, and Clearances:
- Medical Assistant or Phlebotomy licensure preferred
- CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire
- Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
- Act 34
UPMC is an Equal Opportunity Employer/Disability/Veteran
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