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The Deal Operations Specialist is responsible for data entry and transaction processing. This role creates and processes listing and pending transactions, along with maintaining large amounts of information across various real estate specific databases. This position will also offer agent support as needed by answering agent questions and ensuring compliance for required paperwork.

Responsibilities:

Responsible for reviewing, auditing documentation for proper placement in the system
Enter information, upload documents and photos into local MLS
Create and manage transactions in operating system
Send communication to Sales Associates regarding incomplete files
Work with the branch office administrative staff, as well as Agent Services staff to ensure data accuracy and compliance to prevent errors
Provide customer support to all of our agents and supporting staff at our branches
Additional duties as required by business need

Qualifications:

Minimum of 1-2 years’ experience in data entry, customer service or real estate related roles
Skillful in using the following programs including, but not limited to: Microsoft office programs such as Outlook, Word, Excel, and Microsoft Teams. Ability to learn external and internal real estate related applications.
Excellent Customer Service and communication skills required (both written and oral).
Excellent organizational skills and attention to detail required combined with speed and accuracy.
Creative problem-solving skills.
Ability to communicate with different audiences to convey message successfully and to change gear quickly to support different customers
Ability to multi-task, prioritize and be flexible with changing business needs in a team environment as well as manage deadlines and time constraints.
Outstanding organizational and file management skills; emphasis on attention to detail
Customer-focused, delivery-oriented, ability to work in a team environment

Ability to work effectively in a remote environment

Coldwell Banker® is one of the world’s leading brands for the sale of million-dollar-plus homes and one of the largest residential real estate brokerage franchisors, with approximately 2,800 franchise and company owned offices and over 99,000 independent sales associates in the United States, Canada and 40 other countries. Coldwell Banker is a subsidiary of Anywhere Real Estate Inc.

Anywhere Real Estate Inc. (NYSE: HOUS) is moving real estate to what's next. Home to some of the most recognized brands in real estate Better Homes and Gardens® Real Estate, Century 21®, Coldwell Banker®, Coldwell Banker Commercial®, Corcoran®, ERA®, and Sotheby's International Realty® , we fulfill our purpose to empower everyone's next move through our leading integrated services, which include franchise, brokerage, relocation, and title and settlement businesses, as well as mortgage and title insurance underwriter minority owned joint ventures. Anywhere supports nearly 1 million home sale transactions annually and our portfolio of industry-leading brands turns houses into homes in more than 118 countries and territories across the world.

At Anywhere, we are empowering everyone’s next move – your career included. What differentiates us is our scale, expertise, network, and unique business model that positions us as a trusted advisor throughout every stage of the real estate transaction. We pursue talent – strategic thinkers who are eager to always find a better way, relentlessly focus on talent, obsess about growth, and achieve exceptional results. We value our people-first culture, which thrives on empowerment, innovation, and cross-company collaboration as we keep moving the world forward, together. Read more about our company culture and values in our annual Impact Report.

We are proud of our award-winning culture and are consistently recognized as an employer of choice by various organizations including: