MAJOR FUNCTION:
The Access Biller Rep’s general responsibilities include accurately responding to patient inquiries regarding their billing statements in a courteous manner, taking appropriate action to identify and resolve or escalate any issues. The rep must confirm proper documentation is occurring in the patient accounting system. Serves as an initial contact for patient billing concerns and payments.
QUALIFICATIONS:
Education & Experience:
Certification/ Licensure:
Physical Requirements
Place an N, O, F or C in the boxes below
N: Never O: Occasionally (<20%) F: Frequently (20%-80%) C: Constantly >80%)
Lifting <20lbs
C
Standing
O
Sitting
C
Lifting 20-50lbs
O
Climbing
N
Kneeling
O
Lifting>50lbs
N
Crouching
O
Reaching
O
Carrying
O
Hearing
C
Walking
O
Pushing
O
Talking
C
Vision
C
Environmental Conditions
Noise
O
Varied Temperatures
O
Cleaning Agents
O
Noxious odors
O
Patient Exposure
O
Operative Equipment
O
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