The Academic Records Evaluator supports the work of the Academic History Team in ensuring students are presented with accurate transfer credit information in their degree audits. The position is primarily responsible for evaluating domestic and international undergraduate transfer credit, including study abroad. The Academic Records Evaluator performs quality control reviews to verify accuracy of transfer work including researching articulation entries and making necessary corrections. The position assists with other specialized population transfer evaluations during high volume times and oversees Course Substitution process. The position serves as backup for a number of other academic history processes and tasks and assists with other Academic Records Evaluator processes during peak seasons.
Performs Transfer credit evaluations for courses and institutions without existing equivalencies; maintains transfer institutions in the Banner Student Information System; maintains the Academic History Term Course Maintenance Module in the Banner Student Information System; enforces and monitors activities for compliance with applicable procedures, policies, rules, and regulations; performs annual reviews of courses offered by Tennessee Board of Regents institutions to ensure transfer articulation tables remain current; collaborates with Schedule Coordinator and Associate Registrar to update articulation tables to reflect UTC curriculum changes; and conducts regular reviews of Tennessee Transfer Pathway documents and ensure curriculum codes are updated to reflect current active pathways.
Performs various activities requiring analysis and judgment in alignment with broad principles, practices, and professional standards; work is guided by objectives and expected outcomes with limited direction; refers new or complex problems to a higher level; collaborates with the Center for Global Education (CGE) and academic advisor to provide timely credit evaluations for international students applying for undergraduate admission; works closely with CGE to ensure students participating in study abroad have accurate information on how study abroad credit will transfer and apply to their UTC requirements; and makes corrections in the Transfer Course Information Form (SHATRNS) and the Transfer Course Articulation Form (SHATATR) as needed.
Processes Course Substitution Forms for all Undergraduate Students and directs them to the appropriate College and Graduation team member within the Office of the University Registrar for processing on the student's MyMocsDegree; ensures compliance with applicable policies and procedures; and designs, consults on, plans, and oversees special projects pertaining to student records maintenance and Banner maintenance as needed.
Assists with Major Changes during Peak Seasons; assists with Transfer Evaluations for NCAA athlete applicants during peak seasons of the Transfer Portal; assists with other Academic History processes as needed; understands repeat processes and policies; processes major changes, serves as back up for the Duplicate ID/PIDM process, grade change process, and academic forgiveness process.
The ideal candidate will possess the following:
Review of applications will begin May 22, 2025 and continue until the position is filled. Applications received by this date will receive priority consideration.
Minimum Qualifications: Associate’s degree with at least 1 year of experience in higher education in a Registrar’s Office; prior work experience in registrar or enrollment management field may serve as a proxy for education - every two years of experience will count as a year of post-secondary education; familiarity with the standard higher education records-keeping procedures, FERPA and other legal issues relating to official academic records or academic history; and experience and proficiency in Microsoft Office applications and Banner or other computer student information systems.
Preferred Qualifications: Bachelor’s degree with 3 to 5 years of experience in higher education in a Registrar’s Office; familiarity with the standard AACRAO records-keeping procedures, FERPA and other legal issues related to official academic records or academic history; Banner experience using Student module and Degree Works; and capable of working independently with the ability to quickly assimilate and apply information and new technologies.
The University of Tennessee at Chattanooga is in the heart of one of Tennessee’s largest and most dynamic cities. As a national model for metropolitan universities, UTC collaborates with its many regional partners to offer an experiential learning environment with outstanding teaching scholars in 128 undergraduate degree programs and 55 graduate programs—at both the master's and doctoral levels. UTC and Chattanooga—nationally recognized for its downtown redevelopment and wealth of outdoor recreation—are inextricably linked, and the University is central to the workforce and economic development efforts of the region and the state.
Colleges of Arts and Sciences; Business; Engineering and Computer Science; Health, Education and Professional Studies; and the Honors College are home to an array of award-winning programs from Nursing to Computer Science, Entrepreneurship to Veteran Student Support. Innovation is a strategic focus, and UTC research and development in smart city technology is an industry leader. UTC is the first and only university in the country with access to a managed, commercial quantum computing network, and we are introducing an artificial intelligence initiative involving entities across campus and engaging partners throughout the region.
UTC is a driving force for achieving excellence, and our mission is to actively engage students, faculty and staff; embrace diversity and inclusion; inspire positive change; and enrich and sustain our community.
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