Claims Representative - Behavioral Health Quest - Days

WellSpan Health

Education
Benefits
Special Commitments

General Summary

Performs a variety of duties related to the processing and paying of medical insurance claims. Communicates with claimants, providers and third party payors to answer questions and resolve problems. Enters/retrieves a variety of claims related data into/from computer, maintaining confidentiality. Pays, denies and/or excludes claims according to the plan document.

Shift

Part Time, Days, M-F 8-1

Duties and Responsibilities

Essential Functions:

  • Sorts claims by category and enters appropriate information into computer.
  • Adjudicates claims and makes payments, denials and/or exclusions according to the plan document.
  • Reviews claim information for accuracy, completeness and consistency.
  • Applies the appropriate coordination of benefits rules, investigates pre-existing conditions and subrogation, and
  • determines appropriate level of benefits based on medical emergency criteria.
  • Investigates processed claims in response to inquiries, questions and complaints from providers, claimants and third
  • party payors.

Common Expectations:

  • Maintains established policies and procedures, objectives, quality assessment and safety standards.
  • Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through
  • improvement and innovation

Qualifications

Minimum Education:

  • High School Diploma or GED Required

Work Experience:

  • Less than 1 year Relevant experience. Required

Courses and Training:

  • Medical Terminology. Upon Hire Preferred

Knowledge, Skills, and Abilities:

  • Basic computer skills.
  • Good typing and communications skills.

Benefits Offered:

  • Comprehensive health benefits
  • Flexible spending and health savings accounts
  • Retirement savings plan
  • Paid time off (PTO)
  • Short-term disability
  • Education assistance
  • Financial education and support, including DailyPay
  • Wellness and Wellbeing programs
  • Caregiver support via Wellthy
  • Childcare referral service via Wellthy

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  • 3550-3578 Concord Rd, York, PA, 17402, US
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Confirmed 2 hours ago. Posted a day ago.

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