Jing An Shangri-La, Shanghai
Jing An Shangri-La, Shanghai is located right in the heart of the Jing An central business District, it is the focal point of the Jing An Kerry Center. The hotel has total 508 guest rooms and 6 distinctive restaurants. It sits on a network of public transport,including direct underground passages to the Metro Lines 2 and 7. Its prime downtown location provides extensive convenient transportation coverage.
上海静安香格里拉坐落于静安区中央商务区的中心地带，是静安嘉里中心的聚焦点。酒店共有508间客房，6家特色中、西、日餐厅。酒店紧邻四个街区，楼宇底层连接地铁2号线或7号线，其优越的市区中心位置提供了广泛便利的交通覆盖。
We are currently looking for a Chinese Operations Manager to join our F&B team.
As a Chinese Operations Manager, we rely on you to:
- Clear understanding of the activities of direct competitors and seek for counter measures ( via SWOT analysis and regular competitors survey )
- Take responsibility of restaurant colleagues, restaurant operation and the restaurant's performance
- Constantly obtain customer feedback during operations to ensure satisfaction
- Maximise profitability of restaurant and drive revenue
- Ensure a high quality of food and service are delivered to our guests at all times
- Maintain a high standard in relation to service and food
- Take responsibility, in partnership with the Service Manager, for the operations look and feel, including but not limited to the overall decor and atmosphere of the restaurant
We are looking for someone who:
- Has a passion for Food & Beverage
- Loves being creative
- Continuously looks for ways to develop themselves as well as others
- Communicates with fluency in English
- Has an in-depth understanding of restaurant operation and management
- Leads by example and facilitates team cohesiveness
- Preferably possesses experience from a 5* international hotel
- Able to engage with restaurant guests
- Is a self-starter and can drive the team to optimize business revenue
工作概述
- 清楚地了解直接竞争对手的活动并寻求应对措施(通过SWOT分析和定期的竞争对手调查)
- 对餐厅同事、餐厅运营和餐厅业绩负责
- 在运营过程中不断获取客户反馈，确保客户满意度
- 使餐厅的利润最大化，提高营业收入
- 保持高水准的服务和食物
- 确保将高质量的食物和服务传递到我们的客人
- 与餐厅经理合作，负责餐厅的运营，包括但不限于餐厅的整体装饰和氛围
岗位要求
- 对餐饮抱有热情
- 热爱创新
- 不断寻找发展自己和他人的途径
- 能用流利的英语进行交流
- 对餐厅经营管理有深入的了解
- 具有5*国际酒店工作经验者优先
- 能与餐厅客人保持良好的沟通
- 工作积极主动，能够推动团队不断提高业务收入
If you are the right person, what are you waiting for？ Click the apply button now！
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