Penn Medicine

Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Job Title: Administrative Assistant

Entity: Penn Presbyterian Medical Center

Department: Medicine

Location: Penn Presbyterian Medical Center, 51 N 39th Street, Pennsylvania, Pa

Hours: Day Shift

• Competitive Benefits, Career Growth Opportunities and Tuition Assistance at University of Pennsylvania! **

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical, and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Summary:

• The Administrative Assistant under direction from the Associate Executive Director organizes, manages, and completes business services requirements for each administrator. These business services will include (but not limited to) completing and processing business services reports, managing vendor payments and vendor relations, ordering and maintaining department supplies, scheduling meetings and coordinating and managing Human Resources administrative requirements.

Responsibilities:

• Operational Duties and Responsibilities: Establishes friendly working relationships with practice contacts and outside partners, payers and/or suppliers to facilitate getting doneOften assumes short-term responsibility for tasks that lie outside of his/her roleIs respected and perceived as making a significant contribution to the teamProvides coaching and feedback to colleaguesIdentifies opportunities for improvement takes accountability for broader initiativesResponds to patient, third party and corporate needs in an efficient and timely mannerDemonstrates knowledge of the health system and the industryWorks effectively with available resources to meet deadlines Independently prioritizes all workTranscribes dictation and types final copies of letters and documents with accuracyPrepare draft letters as needed and answers correspondence as requiredCopies and distributes outgoing correspondenceDevelops and maintains filing and tickler systems for incoming and outgoing correspondence to support department so that they can be easily accessed by incumbent and othersReceives, opens, prioritizes, and distributes mail, and performs general office dutiesCollects information from physicians, other practice personnel, and corporate as requiredCommunicates with practices and other corporate departments in a professional and timely mannerResponds to practice and corporate requests promptly demonstrating a knowledge of the department's function and activityCommunicates with consulting firms to facilitate their work being doneAsks for help from other department assistants/staff when appropriateOffers help to other department assistants/staff when appropriateOrganizes and assembles materials for meetingsTakes detailed notes at internal meetingsProduces special charts, proposals, and meetings agendas using a variety of software productsMaintains calendar and appointment schedulesPromptly communicates all changes being made to schedule Prepares travel arrangements as neededCoordinates meetings and special events upon requestUpdates records according to protocolOrganizes files into chronological order

Patient/Customer: Courtesy and politenessFriendlinessConcern for each patient's well beingSensitivity and prompt responsiveness to patient's wants and needsCooperation with and helpfulness to the patient, members of the patient's family, visitors and co-workersPride in self, professionals and the hospitalRespect for other people

Team Partner: Key Team partners include: Patient Access Tem including Financial Counseling, Nursing Management, Clinical Resources Management, SPU staff, Physician Office staff, CBO managementShares resources and information across boundaries to ensure customer needs are met and status of the revenue cycle is maximizedSupports proactive communication to enable high performance of all individuals

Communication Skills: Communicates appropriately and effectively with supervisors, nurse managers, peers, patients/customers and outside agenciesFollow professional and proper telephone etiquette using interpersonal skills and required job knowledge (LIST)

Core Values: Proactively shares information and trendsTreats colleagues and staff with dignity and respectEnsures absolute confidentialityCreates a work environment that attracts and retains key talentsFacilitates the identification of common goalsIdentifies opportunity for improvementPrioritizes own work with minimal involvement of supervisionTakes personal responsibility for Department Performance

Credentials:

Education or Equivalent Experience:

• H.S. Diploma/GED (Required)
• Education Specialization: Equivalent Experience:
• And 2+ years of related experience.

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.