Department
RESIDENCE LIFE (BL-RSLF-IUBLA)
Department Information
The Office of Student Life is focused on building a strong foundation to ensure every student's Indiana University experience is positive, safe, healthy, and meaningful. The Office of Student Life staff and multiple departments aim to help students navigate their time at IU, providing the tools they need to be successful in school and after graduation. Students are our priority, and their health, safety, and overall well-being are our core mission.
Indiana University Bloomington is a public Research Institution with a total enrollment of 45,328 students and some of the top academic programs in a range of disciplines. With Big 10 sports, more than 700 student organizations, a vibrant artist community, and plenty of other opportunities for involvement, IU is a campus full of energy and life.
Residence Life is a strategic campus partner in the Involvement and Belonging area of the Office of Student Life. We house approximately 13,000 predominantly first-year students in 14 traditional residence halls and 6 unfurnished apartment communities. In addition to our traditional floors, we have 21 Living Learning Centers and Thematic Communities.
Job Summary
Under general supervision, provides more complex administrative support to the Associate Director for Strategic Initiatives and the Assistant Director for Selection and Training. May include, but not limited to, answering phone calls, setting appointments, and preparing sensitive correspondence.
Department-Specific Responsibilities
- Provides administrative support by corresponding with stakeholders, preparing reports, and presentations.
- Serves as a resource for departmental colleagues as questions arise and clarification of processes is needed, exercising confidentiality, tact, and diplomacy.
- Receives, screens, and directs incoming calls, visitors, mail, and email promptly, courteously, and accurately.
- Monitors the RLJobs email account and be the primary person to review, respond to, or redirect correspondence to the appropriate person.
- Provides comprehensive administrative support, including managing calendars, scheduling appointments, coordinating meetings, and coordinating conference registration and travel arrangements for the Associate Director for Strategic Initiatives.
- Manages and updates data management systems while ensuring accuracy of information for the Staff database, Customer Relationship Management (CRM) cases, SharePoint, BeInvolved account, and other appropriate systems.
- Assists with the department hiring process, which includes collecting applicant information, tracking applicant progress, arranging for travel, and creating interview schedules.
- Assists with the preparation of training materials and serves as support for training events.
- Assist with end-of-year events.
- Prepares and assists with purchase orders, completes supply orders, disbursement vouchers, and hospitality forms.
- Other duties as assigned.
General Responsibilities
- Provides administrative support to a department or group of professionals, exercising confidentiality, tact, and diplomacy.
- Utilizes business software applications to prepare correspondence, reports, presentations, agendas, and minutes.
- Compiles data for expense and statistical reports.
- Receives, screens, and directs incoming calls, visitors, mail, and email promptly, courteously, and accurately.
- Schedules and confirms appointments, meetings, and travel arrangements; tracks expenses.
- Participates in the development and implementation of administrative standards, policies, and practices for the organization.
Qualifications
Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.
EDUCATION
Required
- High school diploma or equivalent (such as HSED or GED)
WORK EXPERIENCE
Required
- 2 years of relevant experience
Preferred
- 2 years of office experience in a college or university setting
SKILLS
Required
- Excellent organizational skills
- Demonstrates ability to maintain confidential information
- Strong written and verbal communication and listening skills
- Demonstrates excellent judgment and decision making skills
- Ability to simultaneously handle multiple priorities
- Maintains composure under pressure
- Attention to detail
- Maintains a high degree of professionalism
- Demonstrates time management and priority setting skills
- Demonstrates a high commitment to quality
- Possesses flexibility to work in a fast-paced, dynamic environment
- Highly thorough and dependable
- Demonstrates initiative and resourceful qualities
- Proficient in Microsoft Office, including Word, Teams, Outlook, with an emphasis on Excel
Preferred
- Knowledge of layout programs such as PowerPoint, Publisher, and Visio
- Knowledge of university computer systems such as Buy.IU, Egencia, Emburse Enterprise, Customer Relationship Management (CRM), Student Information System (SIS), Kuali Financial System, and SharePoint
Working Conditions / Demands
This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.
Work Location
This position is in person
Bloomington, Indiana
Advertised Salary
$17.51 an hour
This is a CWA Union-covered position
Work Hours
Monday - Friday, 8:00 AM - 5:00 PM
Management reserves the right to adjust work hours to accommodate special events.
Benefits Overview
For full-time staff employees, Indiana University offers a wide array of benefits including:
- Comprehensive medical and dental insurance
- Health savings account with generous IU contributions
- Healthcare and dependent care flexible spending accounts
- Basic group life insurance paid by IU
- Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
- Base retirement plan with generous IU contributions, subject to vesting
- Voluntary supplemental retirement plan options
- Tuition subsidy for employees and family members taking IU courses
- 10 paid holidays plus a paid winter break each year
- Generous paid time off plans
- Paid leave for new parents and IU-sponsored volunteer events
- Employee assistance program (EAP)
Learn more about our benefits by reviewing the IU Benefit Programs Brochure.
Job Classification
Career Level: Intermediate
FLSA: Nonexempt
Job Function: General Administration
Job Family: Administrative Support
Click here to learn more about Indiana University's Job Framework.
Posting Disclaimer
This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.
Equal Employment Opportunity
Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information.
Campus Safety and Security
The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.
Contact Us
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Telephone: 812-856-1234
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