Midland Memorial Hospital

Job Description

The Medical Staff Services Operations Coordinator is responsible for the overall Medical Staff Services operations. This professional serves as the intake coordinator and facilitator for all workings regarding hospital privileges and payer enrollment. They function as the primary communication contact for the Medical Staff regarding privileging processes and status, scheduling, MSO updates, etc. The coordinator provides support to Medical Staff Services and is responsible for numerous issues and demands of the Medical Staff Services.

SHIFT AND SCHEDULE

Full Time: 8:00 AM – 5:00 PM

ESSENTIAL FUNCTIONS/PERFORMANCE EXPECTATIONS

• Functions as the primary communication contact for the Medical Staff regarding privileging processes and status, scheduling, MSO updates, etc.
• Manages the integration of Application Manager process to streamline the initial and reappointment application processes for hospital privileges and payer enrollment.
• o Distributes and coordinates the intake of all initial and reappointment applications through Symplr Provider Application Manager.
• o Deploys preapplications for initial appointment providers.
• o Ensures all applications are complete and ready for credentialing process.
• o Corresponds with Medical Staff, answering questions regarding Application Manager and application process.
• o Instructs the Medical Staff on how to utilize Application Manager.
• Spearheads Meeting Management for all committee meetings facilitated by the Medical Staff Department.
• o Schedules meetings
• o Communicates with committee members, distributing meeting materials as needed.
• o Gathers agenda items and creates agendas in BoardEffect
• o Sends meeting reminders and updates
• o Sets up meeting rooms
• o Maintains committee packets/binders
• Manages the tracking of initial appointments, reappointments, resignations, and claimstatements of vRad providers and communication with vRad Credentialing Specialist.
• Acquires office supplies for employee use.
• Managing and maintaining the background checks for initial applications, in the appropriate software.
• Verified referring practitioners, to be added to the EMR, and manages the MedicalAffairs Services Center.
• Manages application invoicing and cashflow.
• Coordinating annual and quarterly Medical Staff Meetings.
• Backup or overflow administrative support to the Manager, Director, and/or Medical Staff/APP/AHP Staff.
• Prepares responses to correspondence containing routine inquiries
• Manages Hospital Affiliation access.
• May performing clerical functions such as preparing correspondence, handlesinformation requests, receiving visitors, arranging conference calls, and schedulingmeetings.
• Ability to take detailed section meeting minutes and quickly transcribe to distribute tokey stakeholders.
• May be given other duties as assigned.

EDUCATION AND EXPERIENCE

• An Associate degree or equivalent education and work experience is required, Bachelor’sdegree preferred.
• Demonstrated ability to meet deadlines in a multi-functional task environment withexcellent organizational and time management skills and the ability to establish dailywork priorities.
• Proficiency in Windows-based word processing and spreadsheet software; basic officeequipment familiarity; basic medical terminology; knowledge of basic recordsmaintenance and retrieval systems; and knowledge of DNV requirements for medicalstaff and NCQA requirements for payer enrollment.
• Excellent communication skills, both verbal and written, along with astute judgment inareas of human relations.

PHYSICAL REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The individual must be able to:

• Stand, walk, sit, stoop, reach, lift, see, speak and hear. Lifting is limited to 35 lbs. for clinical staff and to 50 lbs. for non-clinical staff. The individual must use an assisted-lift device or get another individual(s) to assist with the lift that is over these maximum limits.