Syracuse University

Job # 041880

Department Code 20703-6031

Department Core Infrastructure Services

Job Title Associate Director of Compute and Data Infrastructure

Location Syracuse, NY

Pay Range $84,000 - $120,000

Pay Determination

Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate’s education, training, work experience and key competencies; the university’s strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.

Staff Level S6

FLSA Status Exempt

Hours

Standard University business hours.

8:30am – 5:00pm (academic year)

8:00am – 4:30pm (summer)

Hours may vary based on operational needs.

Job Type Full-time

Campus Syracuse, NY

Unionized Position Code Not Applicable

Job Description

The Associate Director of Compute and Data Infrastructure (CDI) at Syracuse University plays a critical role within Information Technology Services (ITS) in overseeing the design, implementation, and maintenance of the organization’s computing systems and infrastructure. The successful candidate will be instrumental in ensuring the efficient operation, scalability, and security of the technology infrastructure, contributing significantly to the achievement of the university’s objectives.

The Associate Director will provide leadership for virtualization, backup, off-site data protection, disaster recovery planning, and other infrastructure technologies. They will coordinate regular testing of recovery plans including working with all involved areas to allocate staff time, communicate the status of the testing effort to technical and non-technical constituents, produce a report, and make recommendations for improvement.

This role requires a strategic mindset, strong leadership skills, and a deep understanding of modern computing technologies and infrastructure management.

Education and Experience

• The ideal candidate should have proven experience (typically 6+ years) in managing and leading compute and infrastructure teams in a complex hands-on IT environment.

Skills and Knowledge

• Additional subject matter certification and/or degree desirable.
• Experience in providing guidance and coordinating the efforts of staff members, operating large scale virtual environments, and development and testing of recovery processes for IT application and systems.

Responsibilities

• Supports compute and data infrastructure, including oversight of core technical components. Technical areas of responsibility include in-depth infrastructure as a service (IAAS), backup and recovery technologies.
• Monitors system performance, identifies potential issues, and implements proactive measures to prevent downtime and service disruptions.
• Supervises and guides the infrastructure team, providing mentorship and support to ensure their professional growth and optimal performance.
• Fosters a collaborative and innovative work environment that encourages knowledge sharing and continuous improvement.
• Sets performance goals for the team, conducts regular evaluations, and provides feedback to enhance their productivity and effectiveness.
• Evaluates the current infrastructure, identifies areas for improvement, and proposes innovative solutions to optimize performance and enhance operational efficiency.
• Collaborating with other IT leaders, guides the development and execution of a long-term technology roadmap for infrastructure enhancement and growth.
• Collaborates with external vendors and service providers to negotiate contracts, manage service level agreements, and ensure the delivery of high-quality services.
• Evaluates and selects vendors for infrastructure-related projects, ensuring they meet the organization’s requirements and standards.
• Other duties as assigned.

Physical Requirements

Not Applicable

Tools/Equipment

Not Applicable

Application Instructions

In addition to completing an online application, please attach a resume and cover letter.

About Syracuse University

Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University’s 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.

About the Syracuse area

Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.

EEO Statement

Syracuse University is an equal-opportunity institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

Commitment to Supporting and Hiring Veterans

Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.

Commitment to a Respectful and Welcoming Community

Syracuse University fosters a welcoming learning environment where students, faculty, administrators, staff, curriculum, social activities, governance, and all aspects of campus life reflect a broad range of perspectives and experiences. The University community values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to engage with and appreciate the richness of backgrounds, beliefs, and experiences that shape our society. To achieve this, we strive to cultivate a community that respects and encourages open dialogue, understanding, and mutual respect.

Quick Link https://www.sujobopps.com/postings/109488

Job Posting Date 05/09/2025

Application Deadline

Full Consideration By

Job Category Staff

Message to Applicants

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