Customer Service Representative

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Located in Wayland, MI, MI

Salary: $18-19/hour

Job Title: Part-Time Customer Service Representative

Job Type: Part-Time | Contract (6–9 months) | $18–$19/hour

Location: Wayland, MI

Position Overview:

As a Customer Service Representative, you will be the first point of contact for our customers, handling order requests, inquiries, and support—primarily over the phone and through email. You’ll need excellent communication skills, comfort with learning new software, and strong proficiency in Microsoft Office programs.

Key Responsibilities:

  • Answer and process customer orders and inquiries—70% via phone, 30% via email
  • Accurately input order information into our industry-specific computer system
  • Communicate rental terms, product availability, and delivery details
  • Maintain a professional and helpful tone at all times
  • Collaborate with internal teams to ensure order fulfillment and customer satisfaction
  • Perform light administrative duties as needed

Qualifications:

  • Minimum 1–2 years of customer service or administrative experience preferred.
  • Proficiency in Microsoft Word, Outlook, and basic Excel
  • Strong verbal and written communication skills
  • Comfortable working with computers and learning proprietary software
  • Ability to multitask and prioritize in a fast-paced environment
  • High attention to detail and a positive, customer-focused attitude

Schedule & Compensation:

  • Part-time hours: Monday–Friday, 8:00 AM to 1:00 or 2:00 PM (flexible)
  • Contract Duration: 6–9 months with potential for long-term employment
  • Pay Rate: $18.00 – $19.00 per hour, based on experience

Why Join Us?

  • Steady part-time hours with afternoons free
  • Friendly, team-oriented work environment
  • Opportunity to build industry-specific skills
  • Possibility of transitioning into a permanent role

Ways to Apply

  • Visit our office at 660 Chicago Dr., Holland MI 49423
  • Call our office at 616-499-2199
  • Send an e-mail with your resume to jobs.hollandmuskegonmi@expresspros.com
  • Download our ExpressJobs app on Apple App Store or Google Play!

Benefits of Working with Express

  • Weekly pay with Direct Deposit, Free Debit Card or Paper Check options
  • Vacation Pay, Holiday Pay and Paid Medical Leave
  • Medical, Dental, Vision Benefits available immediately
  • Free Online Training and Certifications
  • Scholarship opportunities

About Us

Express works with job seekers to help find the right job for their skills and experience. As one of the leading staffing companies in North America, Michigan and Holland- Muskegon, we’re ready to help you take the next step in your career. Whether you are ready for a full-time position, looking for part-time work, or want a more flexible schedule, Express has a wide range of jobs available including:

  • Administrative
  • Light Industrial
  • Skilled Trades
  • Professional positions

Express Employment Professionals is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all people and to hire and promote individuals solely based on their qualifications for the job.

In compliance with applicable federal, state/province and local law, employment decisions are based on business needs, job requirements, and an individual’s qualifications regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, genetic information, or protected veteran status. We do not tolerate discrimination or harassment based on any of these characteristics and expect that our employees and associates will cooperate in maintaining an atmosphere free of discrimination and harassment.

Our Location: 1848 E. Sherman Blvd, Muskegon MI 49442 or 660 Chicago Dr., Holland MI 49423

Express Office: Holland-Muskegon

660 Chicago Drive

Suite 20

Holland, MI 49423

Email us

Apply Now

Customer Service Representative

Share

Located in Wayland, MI, MI

Salary: $18-19/hour

Job Title: Part-Time Customer Service Representative

Job Type: Part-Time | Contract (6–9 months) | $18–$19/hour

Location: Wayland, MI

Position Overview:

As a Customer Service Representative, you will be the first point of contact for our customers, handling order requests, inquiries, and support—primarily over the phone and through email. You’ll need excellent communication skills, comfort with learning new software, and strong proficiency in Microsoft Office programs.

Key Responsibilities:

  • Answer and process customer orders and inquiries—70% via phone, 30% via email
  • Accurately input order information into our industry-specific computer system
  • Communicate rental terms, product availability, and delivery details
  • Maintain a professional and helpful tone at all times
  • Collaborate with internal teams to ensure order fulfillment and customer satisfaction
  • Perform light administrative duties as needed

Qualifications:

  • Minimum 1–2 years of customer service or administrative experience preferred.
  • Proficiency in Microsoft Word, Outlook, and basic Excel
  • Strong verbal and written communication skills
  • Comfortable working with computers and learning proprietary software
  • Ability to multitask and prioritize in a fast-paced environment
  • High attention to detail and a positive, customer-focused attitude

Schedule & Compensation:

  • Part-time hours: Monday–Friday, 8:00 AM to 1:00 or 2:00 PM (flexible)
  • Contract Duration: 6–9 months with potential for long-term employment
  • Pay Rate: $18.00 – $19.00 per hour, based on experience

Why Join Us?

  • Steady part-time hours with afternoons free
  • Friendly, team-oriented work environment
  • Opportunity to build industry-specific skills
  • Possibility of transitioning into a permanent role

Ways to Apply

  • Visit our office at 660 Chicago Dr., Holland MI 49423
  • Call our office at 616-499-2199
  • Send an e-mail with your resume to jobs.hollandmuskegonmi@expresspros.com
  • Download our ExpressJobs app on Apple App Store or Google Play!

Benefits of Working with Express

  • Weekly pay with Direct Deposit, Free Debit Card or Paper Check options
  • Vacation Pay, Holiday Pay and Paid Medical Leave
  • Medical, Dental, Vision Benefits available immediately
  • Free Online Training and Certifications
  • Scholarship opportunities

About Us

Express works with job seekers to help find the right job for their skills and experience. As one of the leading staffing companies in North America, Michigan and Holland- Muskegon, we’re ready to help you take the next step in your career. Whether you are ready for a full-time position, looking for part-time work, or want a more flexible schedule, Express has a wide range of jobs available including:

  • Administrative
  • Light Industrial
  • Skilled Trades
  • Professional positions

Express Employment Professionals is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all people and to hire and promote individuals solely based on their qualifications for the job.

In compliance with applicable federal, state/province and local law, employment decisions are based on business needs, job requirements, and an individual’s qualifications regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, genetic information, or protected veteran status. We do not tolerate discrimination or harassment based on any of these characteristics and expect that our employees and associates will cooperate in maintaining an atmosphere free of discrimination and harassment.

Our Location: 1848 E. Sherman Blvd, Muskegon MI 49442 or 660 Chicago Dr., Holland MI 49423

Express Office: Holland-Muskegon

660 Chicago Drive

Suite 20

Holland, MI 49423

Email us

Apply Now

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Confirmed 22 hours ago. Posted 23 hours ago.

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