Clarivate Analytics

We are looking for a Senior Content Editor to join our Content Digitization team in Chennai, India. As a Senior Content Editor primary focus will be on validation and quality review of imaging, metadata, and ingestion for a variety of digitized products. This is an amazing opportunity to work on ProQuest products – a part of Clarivate with a focus on historical collections of newspapers and periodicals. Covering many subjects of art, children, education, entertainment, fashion, gender studies, health, news, politics, and many more. The team will report to the Digitization Content Manager based in Chennai and will collaborate and be a part of the entire global Digitization team. We have a great skill set specializing in digitization, and we would love to speak with you if you have skills in Project management, quality assurance processes related to OCR, scanned image formats, and XML

About You – experience, education, skills, and accomplishments

• 5 + years of experience with librarian concepts, Bibliographic Metadata, XML, and schemas in quality, auditing
• Skilled in Six Sigma, Advanced Excel, Quality Assurance, Project Management, and Process Improvement.

It would be great if you also had . . .

• Knowledge and understanding of OCR technology and the concepts
• Experience in image formats and processing.
• Strong relationship management skills across all organizational levels. Ability to work with senior-level stakeholders, vendors, and internal auditors.
• Knowledge of Agile, waterfall, and other methodologies.
• Experience in feedback and coaching techniques, ensuring improvement of the process through Quality tools

What will you be doing in this role?

• Work with a team of content editors to ensure projects adhere to defined quality standards and meet goals for timeliness and completeness
• Assist with the team's daily activities, including mentoring and supporting career development.
• Conduct regular quality checks to ensure content meets established standards.
• Provide feedback and training to improve content quality.
• Develop and implement quality assurance processes. Carry out RCA and Initiate CAPA
• Monitor and analyse performance metrics to identify areas for improvement.
• Confirming platform functionality expectations as it relates to content.
• Responsible for Project planning, scheduling, executing, controlling, and closing projects
• Tracking, Recording & Reporting of project status throughout the project life cycle
• Publishing the project metrics dashboard to internal and external stakeholders.
• Allocate 50% of your time to production tasks, ensuring that you meet KPI goals for proficiency, utility, and quality
• Facilitate conflict resolution with strategies like active listening, mediation, compromise, clear communication, and team-building activities

About the Team

The global content digitization team supports the acquisition of historical content from archives, libraries, publisher’s and personal collectors. The team is also responsible of managing the digitization and transformation with added metadata to ingest into the ProQuest platform. Majority of the content is historical newspapers and magazines and other archives.

Hours of Work

Full time positions under IST.

8 hours per day from office

Location: Chennai

At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.