- Office 365 Administration (20%):
- Very Good Work experience in administrating Office 365 & Exchange On-Premises Servers with versions 2016 and 2019.
- Good understanding of Azure AD Connect Server and management.
- Understanding in Office 365 Authentications, SSO, MFA etc.
- Good Understanding in Exchange Online Protection (EOP).
- Good understanding of Azure AD and CA Policies etc.
- Excellent Knowledge on Exchange and Office 365 PowerShell scripts.
- Exchange Server Administration & Migration (20%):
- Install, configure & troubleshoot different roles of Exchange servers.
- Mailbox Database and Public Folder Database Creation, Deletion, handling permission issues and managing replication.
- Managing DAG and CAS Arrays, troubleshooting failover issues, addition, and deletion of Exchange servers from clusters.
- Day to day administration, support, maintenance and monitoring of the MS Exchange 2010/2013/2016 and 2019 infrastructure.
- Microsoft Teams Management (15%):
- Good understanding and work experience in terms of managing and supporting Microsoft Teams.
- Administer and manage the Microsoft Teams Admin Portal.
- Configure and maintain Teams policies, settings, and permissions.
- Monitor Teams usage and performance and troubleshoot issues.
Microsoft Teams (L3), M365 Exchange Online, M365 Mailbox Migration
Role Purpose
The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations
͏
- Office 365 Administration (20%):
- Very Good Work experience in administrating Office 365 & Exchange On-Premises Servers with versions 2016 and 2019.
- Good understanding of Azure AD Connect Server and management.
- Understanding in Office 365 Authentications, SSO, MFA etc.
- Good Understanding in Exchange Online Protection (EOP).
- Good understanding of Azure AD and CA Policies etc.
- Excellent Knowledge on Exchange and Office 365 PowerShell scripts.
- Exchange Server Administration & Migration (20%):
- Install, configure & troubleshoot different roles of Exchange servers.
- Mailbox Database and Public Folder Database Creation, Deletion, handling permission issues and managing replication.
- Managing DAG and CAS Arrays, troubleshooting failover issues, addition, and deletion of Exchange servers from clusters.
- Day to day administration, support, maintenance and monitoring of the MS Exchange 2010/2013/2016 and 2019 infrastructure.
- Microsoft Teams Management (15%):
- Good understanding and work experience in terms of managing and supporting Microsoft Teams.
- Administer and manage the Microsoft Teams Admin Portal.
- Configure and maintain Teams policies, settings, and permissions.
- Monitor Teams usage and performance and troubleshoot issues.
͏
- Office 365 Administration (20%):
- Very Good Work experience in administrating Office 365 & Exchange On-Premises Servers with versions 2016 and 2019.
- Good understanding of Azure AD Connect Server and management.
- Understanding in Office 365 Authentications, SSO, MFA etc.
- Good Understanding in Exchange Online Protection (EOP).
- Good understanding of Azure AD and CA Policies etc.
- Excellent Knowledge on Exchange and Office 365 PowerShell scripts.
- Exchange Server Administration & Migration (20%):
- Install, configure & troubleshoot different roles of Exchange servers.
- Mailbox Database and Public Folder Database Creation, Deletion, handling permission issues and managing replication.
- Managing DAG and CAS Arrays, troubleshooting failover issues, addition, and deletion of Exchange servers from clusters.
- Day to day administration, support, maintenance and monitoring of the MS Exchange 2010/2013/2016 and 2019 infrastructure.
- Microsoft Teams Management (15%):
- Good understanding and work experience in terms of managing and supporting Microsoft Teams.
- Administer and manage the Microsoft Teams Admin Portal.
- Configure and maintain Teams policies, settings, and permissions.
- Monitor Teams usage and performance and troubleshoot issues.
͏
Deliver
No
Performance Parameter
Measure
1
Operations of the tower
SLA adherence
Knowledge management
CSAT/ Customer Experience
Identification of risk issues and mitigation plans
Knowledge management
2
New projects
Timely delivery
Avoid unauthorised changes
No formal escalations
͏
- Office 365 Administration (20%):
- Very Good Work experience in administrating Office 365 & Exchange On-Premises Servers with versions 2016 and 2019.
- Good understanding of Azure AD Connect Server and management.
- Understanding in Office 365 Authentications, SSO, MFA etc.
- Good Understanding in Exchange Online Protection (EOP).
- Good understanding of Azure AD and CA Policies etc.
- Excellent Knowledge on Exchange and Office 365 PowerShell scripts.
- Exchange Server Administration & Migration (20%):
- Install, configure & troubleshoot different roles of Exchange servers.
- Mailbox Database and Public Folder Database Creation, Deletion, handling permission issues and managing replication.
- Managing DAG and CAS Arrays, troubleshooting failover issues, addition, and deletion of Exchange servers from clusters.
- Day to day administration, support, maintenance and monitoring of the MS Exchange 2010/2013/2016 and 2019 infrastructure.
- Microsoft Teams Management (15%):
- Good understanding and work experience in terms of managing and supporting Microsoft Teams.
- Administer and manage the Microsoft Teams Admin Portal.
- Configure and maintain Teams policies, settings, and permissions.
- Monitor Teams usage and performance and troubleshoot issues.
Read Full Description