American Water

Requisition ID: 108150

Share Our Purpose. Be Yourself. Feel Valued.

People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.

We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey.

About American Water

American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water’s 6,500 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

As one of the fastest growing utilities in the U.S., American Water expects to invest $40 to $42 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities.

American Water has been recognized on the 2023 Bloomberg Gender-Equality Index for the fifth consecutive year, ranked 18th on Barron’s 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency’s WaterSense® Excellence Award, among additional state, local and national recognitions.

For more information, visit amwater.com and join American Water on LinkedIn, Facebook, Twitter and Instagram.

Primary Role

To perform a variety of tasks in the operation and maintenance of water distribution and wastewater collection system facilities.

Key Accountabilities

• Inspect, operate, maintain, troubleshoot, install and repair water distribution system facilities; including not limited to; a) water mains, valves, hydrants and service lines; 2) manholes and service laterals; and 3) pumping and flow control facilities.
• Respond to customer service inquiries including service disruptions and service line problems. Investigate complaint and determine corrective action per Company procedure.
• Perform new service activity including tap installation and records keeping.
• Complete all necessary forms, sketches and field notes and be knowledgeable of using maps and records.
• Maintain all necessary records.
• Maintain tools and work equipment.
• Operate a mini excavator and work as a substitute operator when the main operator is unavailable.
• Perform maintenance and light construction duties including repairs and/or improvements to physical plant, custodial duties and related building and grounds activities.
• Perform facility mark-out pursuant to Pennsylvania One-Call.
• Position is subject to 24 hour call-out and overtime.
• Any other duties which are assigned.

Knowledge/Skills

• Mechanical ability sufficient to understand the operation of pumps, valves, motors and other mechanical equipment related to operations and maintenance.
• Having working knowledge of distribution/collection systems.
• Communicate in an effective manner both oral and written with Company personnel.
• Read and understand instructions, safety rules, maps, diagrams, etc.
• Skillfully use hand tools or machines needed for your work.
• Capable of lifting and/or carrying 50 lbs. on a frequent basis and up to 100 lbs. maximum.
• Walking up and down stairs.
• Ability to wear a respirator.
• General plumbing and electrical skills.
• Pass Department of Transportation’s physical examination.
• Ability to operate equipment used for excavation, installation and repair of components of water and wastewater systems.
• Ability to operate water and wastewater testing equipment, safety equipment, retrieval equipment, gas monitoring and personal safety equipment, trucks and other mobile equipment.
• Ability to work in environmental conditions including contact with wastewater, chemicals, fumes, odors and dust as a result of working with handling potentially hazardous wastewater treatment and laboratory chemicals.
• Exposure to potentially harmful pathogens and gases in raw unprocessed wastewater creating potential for blood borne/airborne disease.
• Confined space and electrical hazard conditions.
• Exposure to inclement weather, mostly of short duration.

Experience/Education

• High School graduate or state recognized education equivalency certificate.

Certifications/Licenses

• Must possess a valid PA drivers’ license.
• Water or sewer operator’s license preferred.
• CDL license preferred.

Competencies

Champions safety

Customer obsessed

Cultivates innovation

Nimble learning

Drives Results

Collaborates

Join American Water...We Keep Life Flowing™

American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.