Government Technology Agency

[What the role is]

Senior Manager / Manager, Digital Solutions

[What you will be working on]

You will be part of the team developing and managing a suite of systems which enable business users to deliver the expected outcomes to internal and external stakeholders. These systems are crucial to LTA in delivering a good and safe land transport system.

System Development

You will undertake system conceptualisation, solutioning and architecting, and collaborate with stakeholders to deliver business outcomes in cost-efficient manner. You will manage procurement which includes budgeting, tendering, implementation, operations & maintenance and quality assurance. You will manage IT contracts and provide technical advisory, ensuring the contractors meet contractual obligations and compliance requirements leading to successful delivery.

Operation & Maintenance

You will manage operations & maintenance works, including audits, risk assessment and ensuring the contractors meet service delivery levels. You will also manage service requests and change requests to meet evolving business and IT compliance needs. From time to time, you will be involved in system rationalisation efforts with various stakeholders to strategize future directions and roadmaps. You will continuously seek ways to improve and streamline work and/or processes to enhance overall user experience. You will assist with periodic preparation of project reports, management updates and presentations.

[What we are looking for]

• Knowledge in IT, Computer Science, Engineering or a related field
• At least 8 years’ IT experience with at least 5 years in project management
• Demonstrated experience in implementing and managing enterprise IT systems with preferable use of AI technology
• Working experience with Agile Methodology and DevSecOps
• Working experience with cloud platforms (e.g. AWS, Azure, GCP)
• Experience with Government Cloud Platforms (e.g. GCC, GCC+) is a plus
• Project Management, Agile or Cloud related certification is a plus
• Experience in service journey exercise and design thinking is a plus
• Strong analytical and problem-solving skills
• Strong stakeholder management, presentation and communication skills
• Ability to communicate at all levels (masses, middle and senior management)
• Ability to work collaboratively in a cross-functional team
• A strong interest in driving business change using technology and data
• Ability to respond to emergency situations promptly and be able to support after office hours/weekends when necessary
• Prior experience in the public sector is an added advantage
• Candidates with more experience might be considered for senior roles